Cincinnati WC Claims Specialist (PN: 20068877

Cincinnati Wc Claims Specialist

Organization:
Workers' Compensation Agency Contact Name and Information:
Sierra Dent - HCM Sr. Analyst:
Sierra.

D.1o.gov

Unposting Date:
Aug 19, 2026, 3:59:00 AM

Primary

Location:

United States of America-OHIO-Hamilton County-Cincinnati Compensation: $26.54/hr

Schedule:

Full-time

Work Hours:

40 Classified Indicator:
Classified Union: OCSEA

Primary Job Skill:
Claims Examination Technical

Skills:

Claims Examination, Customer Service Professional

Skills:

Attention to Detail, Critical Thinking, Teamwork, Time Management, Written Communication

Agency Overview A Little

About Us:

With roughly 1,500 employees in seven offices across Ohio, BWC is the state agency that cares for Ohio workers by promoting a culture of safety at work and at home and ensuring quality medical and pharmacy care is provided to injured workers. For Ohio employers, we provide insurance policies to cover workplace injuries and safety and wellness services to prevent injuries.

Our Culture: BWC is a dynamic organization that offers career opportunities across many different disciplines. BWC strives to maintain an inclusive workplace. We begin by being an equal opportunity employer. Employees can participate in and lead employee work groups, participate in on-line forums and learn about how different perspectives can improve leadership skills. Our Vision:
To transform BWC into an agile organization driven by customer success. Our Mission:
To deliver consistently excellent experiences for each BWC customer every day. Our Core Values:
One Agency, Personal Connection, Innovative Leadership, Relentless Excellence.

BWC's core hours of operation are Monday-Friday from 8:00am to 5:00pm, however, daily start/end times may vary based on operational need across BWC departments. Most positions perform work on-site at one of BWC's seven offices across the state. BWC offers flex-time work schedules that allow an employee to start the day as early as 7:00am or as late as 8:30am. Flex-time schedules are based on operational need and require supervisor approval.

What our employees have to say: BWC conducts an internal engagement survey on an annual basis. Some comments from our employees include: BWC has been a great place to work as it has provided opportunities for growth that were lacking in my previous place of work. I have worked at several state agencies and BWC is the best place to work.

Best place to work in the state and with a sense of family and support. I love the work culture, helpfulness, and acceptance I've been embraced with at BWC. I continue to be impressed with the career longevity of our employees, their level of dedication to service, pride in their work, and vast experience. It really speaks to our mission and why people join BWC and then retire from BWC .

If you are interested in helping BWC grow, please click this link to read more, and then come back to this job posting to submit your application! What You'll Be Doing:
Manages a caseload of Workers' Compensation claims:
Communicates, coordinates & collaborates with internal & external stakeholders (e.g. Disability Management Coordinator [DMC], Medical Service Specialist [MSS], Managed Care Organization [MCO], Employer Management [EM] team, Safety & Hygiene, injured workers, employers, Third Party Administrators [TPA] & rehabilitation personnel) in order to set return to work expectations. Performs initial/subsequent claims investigation & determination within prescribed time frames:
Contacts parties involved in claim process; completes investigation during initial claim development to determine information pertinent to management of claim (e.g., jurisdiction, coverage, causality, compensability, claim data accuracy, current work status of claimant, job description, salary continuation, physical demands of job, & work history of claimant). Processes various types of compensation ranging from Temporary Total (TT) Compensation, Wage Loss, Permanent Partial and Percentage of Permanent Partial, Living Maintenance, to Lump Sum Advancement requests;

addresses subsequent requests by parties to claim via due process notification, investigation, BWC…