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Head of Claims, Alternative Markets Division
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-08-22
Listing for:
Jobtailor
Full Time
position Listed on 2026-08-22
Job specializations:
-
Insurance
Risk Manager/Analyst -
Management
Risk Manager/Analyst, Project & Program Management
Job Description & How to Apply Below
Responsibilities
- overall management of the claims department of 54 claims professionals
- responsible for performance, development and coaching of all claims staff
- provides vision, goals, and direction
- shares accountability for claims support staff
- provides input and actively participates in divisional meetings
- partners with underwriting teams for insights regarding claims trends
- offers support and counsel for new business opportunities
- provides tactical leadership and strategic direction
- monitors and analyzes data for quality of reserving, strategies, and outcomes
- ensures claims handling complies with applicable statutes and regulations
- responsible for nurturing claims culture and maintaining employee engagement
- provides advice on resolution of claims files
- submits recommendations to Corporate Claims on cases exceeding personal authority
- works closely with senior leadership team to meet budget and performance targets
- performs other duties as assigned
- Bachelor’s degree is required
- 10+ years of leadership experience
- significant experience in management of casualty and property claims
- experience with strategic planning and employee development
- previous experience working with multi-line claims
- particular focus in Liability, Property and Workers Comp
- significant casualty expertise is required
- strong analytical and communication skills
- ability to clearly articulate vision and objectives
- must be able to travel up to 35% of the time
- claims management
- strategic planning
- employee development
- casualty claims management
- property claims management
- Liability claims
- Workers Comp claims
- data analysis
- quality assurance
- multi-line claims
- leadership
- coaching
- communication
- analytical skills
- vision articulation
- employee engagement
- tactical leadership
- strategic direction
- collaboration
- accountability
- Bachelor’s degree
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