Claims Specialist – Cyber Risk

• Manage an inventory of complex first and third party cyber liability, privacy, errors and omissions, and media liability claims
• Participate as a member of the incident response team
• Collaborate with privacy counsel, digital forensics teams, threat actor communication experts, and digital restoration firms
• Plan and conduct complex claims investigations to confirm coverage and determine liability, compensability, and damages
• Work with internal and external coverage counsel as required
• Draft detailed coverage determination letters
• Analyze and negotiate appropriate claim settlements
• Maintain reserves within prescribed authority
• Attend arbitrations, mediations, depositions, or trials as needed
• Convey complex coverage and settlement information to insureds, claimants, and internal and external partners
• Authorize payments within assigned authority limits and ensure timely payment
• Maintain accurate and detailed claim files, including documentation, correspondence, reports, and settlement agreements
• May oversee and coach staff and participate in talent selection, development, and performance management decisions
• Perform other duties as assigned

• Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience
• Generally, a minimum of 4-5 years of experience in property and casualty claims handling is preferred
• Completion of or continuing progress toward a professional designation such as the Associate in Claims (AIC) designation is preferred
• Excellent oral and written communication skills with the ability to build relationships and lead negotiations
• Ability to travel 5-10% of the time
• Applicants must be authorized to work in the United States without the need for current or future sponsorship
• Foundation in liability claim adjusting
• Prior exposure to first party claims

Demonstrates expertise in managing complex cyber liability claims, including first and third party claims, while effectively collaborating with legal and forensic teams. Proficient in drafting coverage determination letters, negotiating settlements, and maintaining detailed claim documentation.

• Claims Management
• Liability Claim Adjusting
• Negotiation Skills
• Bachelor’s Degree in Business Administration
• Associate in Claims (AIC) Designation

• Claims Investigation
• Coverage Determination
• Settlement Analysis
• Claims Documentation
• Claims Handling

• Oral Communication
• Written Communication
• Relationship Building
• Leadership

• Associate in Claims (AIC)

• Cyber Liability
• Privacy Claims
• Errors and Omissions
• Media Liability
• Property and Casualty Claims