Service Technician

Full Time Technical Cincinnati, OH, US

3 days ago Requisition

Salary Range: $20.00 To $23.00 Hourly

ACT ENTERTAINMENT

DEPARTMENT: Technical Services FLSA: Non-Exempt

SUMMARY: This position is responsible for assisting the Service Team with equipment service and repairs, ensuring a clean and organized work environment, and preparing new and demo equipment of ACT product lines.

• Assist with equipment diagnostics, service, and repairs.
• Quality control for new and demo equipment needed for the sales team.
• Quality control for equipment that has been repaired or serviced.
• Ensure a clean, organized and safe work environment.
• Perform other related duties as assigned by management.

• This job has no supervisory responsibilities.

• High school diploma, GED, or previous experience.
• Minimum 3 months related live event production experience and/or training, or equivalent combination of education and experience.
• Problem solving abilities
• Familiar with the use of diagnostic and repair tools such as multimeter, oscilloscope, DMX tester, soldering tools.
• Detail-oriented, with excellent organizational and time management skills.
• Ability to multi-task and work effectively in a team-oriented environment.
• Strong communication skills, with the ability to interact professionally and courteously with customers and colleagues.
• Willingness to work flexible hours, including nights and/or weekends as needed.

• Occasionally required to stand.
• Occasionally required to walk.
• Continually required to utilize hand and finger dexterity.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Occasionally works near moving mechanical parts.
• While performing the duties of this job, the noise level in the work environment is usually quiet.
• The employee must lift and/or move up to 50 pounds.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.