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Bilingual Dispute Intake Analyst (English​/Spanish

Job in Cincinnati, Hamilton County, Ohio, 45208, USA
Listing for: Fifth Third
Full Time position
Listed on 2026-08-07
Job specializations:
  • Language/Bilingual
    Bilingual
  • Customer Service/HelpDesk
    Bilingual
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Dispute Intake Analyst (English/Spanish)

Fifth Third Bank in Cincinnati, OH seeks a Bilingual Dispute Intake Analyst who fluently communicates in English and Spanish to deliver outstanding customer service while accurately capturing account and transaction details.

You will work in a call center, research disputes, assess risk under UCC, Reg E/Z, and escalate as needed, balancing customer experience with risk management to drive precise case decisions.

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