Maintenance Technician

Facilities Maintenance Technician

Reports to:

Facilities Manager

Location:

Office Environment

Position Summary

The Maintenance Technician is responsible for performing skilled and semi-skilled maintenance, repair, and preventative maintenance tasks at SVDP-owned and operated properties throughout Greater Cincinnati. This role plays a critical part in maintaining safe, functional, and welcoming environments for neighbors, volunteers, and staff. The ideal candidate brings hands-on experience across building systems, takes pride in quality workmanship, demonstrates a high degree of ownership, accountability, and attention to detail.

This position requires a self-motivated individual who can work independently, manage priorities effectively, and take full responsibility for task completion, documentation, and service delivery once fully trained.

Key Responsibilities

• Perform maintenance and repairs to interior and exterior building systems, including plumbing, electrical, carpentry, drywall, painting, and minor HVAC tasks.
• Assess maintenance issues, determine appropriate repair solutions, and address root causes to prevent repeat problems.
• Respond to routine and emergency maintenance requests across multiple SVDP facilities in a timely and professional manner.
• Conduct preventative maintenance inspections and proactively identify safety or operational concerns.
• Coordinate with vendors, contractors, and suppliers to ensure timely completion of projects and cost-effective solutions.
• Monitor work performed by external parties to ensure compliance with specifications, safety standards, and quality expectations.
• Maintain organized and accurate records of work orders, inspections, and material usage in the agency's maintenance tracking system.
• Pick up, transport, and properly secure maintenance materials, tools, and equipment between locations.
• Move, assemble, and install furniture, fixtures, and equipment as needed.
• Adhere to all safety procedures and promptly report hazards, unsafe conditions, or maintenance risks.

Ownership & Documentation Expectations (Integrated)

• Take full ownership of assigned work orders from initiation through completion, ensuring tasks are completed accurately, efficiently, and to established standards.
• Provide thorough, accurate, and timely documentation of all work performed, including clear and complete updates in work order systems to ensure transparency, traceability, and accountability.
• Proactively manage workload and priorities, ensuring all assigned tasks are followed through to completion without the need for direct oversight.
• Identify and resolve issues independently whenever possible, exercising sound judgment and initiative.
• Deliver high-quality service to internal customers by maintaining strong communication, responsiveness, and professionalism.

Required Qualifications

• High School Diploma or GED required.
• 2+ years of hands-on experience in facilities maintenance, building trades, or a related field; additional experience is strongly valued.
• Valid driver's license with a safe driving record and the ability to regularly drive between multiple SVDP locations.
• Reliable transportation to and from work is required.
• Ability to read and interpret blueprints, technical drawings, and maintenance documentation.
• Familiarity with tools, materials, and equipment commonly used in building maintenance and repair (e.g., tape measure, level, etc.).
• Strong troubleshooting skills, sound judgment, and exceptional attention to detail.
• Intermediate computer skills for tracking work orders, including accurate documentation and task scheduling.

Preferred Competencies

• Ability to work independently with minimal supervision and manage time effectively across multiple priorities.
• Highly self-motivated with a strong sense of ownership, accountability, and follow-through.
• Demonstrated ability to take initiative, prioritize work, and complete tasks without constant direction.
• Strong sense of pride in maintaining assigned facilities and delivering high-quality outcomes.
• Good interpersonal communication skills and a customer-service-oriented mindset focused on internal customer satisfaction.
• Flexibility to respond to shifting priorities, emergencies, and after-hours needs when required.
• Understanding workplace safety practices, building codes, and emergency response procedures.
• Certification or formal training in one or more of the following trades: HVAC, plumbing, electrical, or general building maintenance.
• Willingness to share knowledge and support team…