Housekeeping Shift Lead; Retail​/Mall

Housekeeping Shift Lead (Retail/Mall)(Janitorial)

Cincinnati, OH, United States of America

At Triad Service Solutions, our goal is simple:
provide exceptional service while building lasting relationships with our customers and our people.

We provide essential facility services that help keep the properties we serve clean, safe, and welcoming every day. We take pride in understanding our customers’ needs, exceeding expectations, and delivering quality work they can depend on.

But what truly makes Triad successful is our people
. Our team members are at the heart of everything we do, and their hard work and commitment have helped make Triad a trusted leader in our industry.

Whether you have years of experience or are just getting started, we’re looking for dependable people who are ready to learn, contribute, and be part of a team that takes pride in a job well done.

Triad Service Solutions is an Equal Opportunity Employer. We provide equal employment opportunities without regard to any characteristic protected by applicable federal, state, or local law.

Biweekly Pay + Early Access to Your Earnings!

Starting mid-November 2026, you'll have the option to access a portion of your earned wages before payday through Tapcheck!

Essential Duties and Responsibilities:

• Managing the performance and completion of projects, supervising day-to-day activities to ensure all tasks are completed as required, inventory of janitorial supplies, maintaining consistent and professional communication with all team members including the housekeeping manager, working with the housekeeping manager to address performance issues with employees, training new and current employees, as well as performing general cleaning duties indicated below:
• Cleans and polishes lighting fixtures, marble surfaces, and trim
• Cleans offices, rooms, hallways, lobbies, lounges, rest rooms, corridors, elevators, stairways, and locker rooms and other work areas
• Sweeps, mops, scrubs, waxes, and polishes floor
• Spot cleans rugs, carpets, and upholstered furniture
• Dusts furniture and equipment
• Polishes metalwork
• Washes walls, ceiling, and woodwork
• Washes windows, door panels, and sills
• Empties wastebaskets, and empties and cleans ashtrays
• Transports trash and waste to disposal area
• Replenishes bathroom supplies
• Delivers messages
• Transports small equipment or tools
• Sets up tables and chairs in meeting rooms, auditorium or hall
• Other duties may be assigned

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

Attendance/Punctuality
- Is consistently at work and on time;
Ensures work responsibilities are covered when absent;
Arrives at meetings and appointments on time

Dependability
- Follows instructions, responds to management direction;
Takes responsibility for own actions;
Keeps commitments;
Commits to long hours of work when necessary to reach goals;
Completes tasks on time or notifies appropriate person with an alternate plan

Safety and Security
- Observes safety and security procedures;
Determines appropriate action beyond guidelines;
Reports potentially unsafe conditions;
Uses equipment and materials properly

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/

Experience:

Minimum of 6 months in cleaning/janitorial services

Minimum of 6 months in a leadership position

Language Ability:

Bilingual is preferred.

Computer

Skills:

Basic computer skills preferred.

The work environment characteristics described here are…