Sr. Commercial Property Manager

Full-Time - $75,000.00 - $95,000.00 + Annual Bonus + Medical/Dental/Vision/401k

Iron Road is conducting a confidential search for an experienced Senior Commercial Property Manager for our Cincinnati/Dayton Ohio Client. (MUST HAVE COMMERCIAL PROPERTY MANAGEMENT EXPERIENCE TO BE CONSIDERED FOR THE POSITION) The Commercial Property Manager we are looking for will be responsible for total day to day planning, supervision, and scheduling of property management functions for an assigned portfolio of property investment Portfolio and 3rd Party assignments to achieve owners' investment goals and objectives, and to provide high level of customer service to clients.

A strong Property Manager will be a motivated self-starter who can work independently to meet all deadlines as required. They will be detail oriented and use good judgment skills in overseeing the day-to-day operations. They will have working knowledge of office processes, computer software and electronic communications tools to include, Microsoft office, Word, Excel & PowerPoint. A successful Property Manager will have developed written and verbal communication skills, proven interpersonal skills with experience providing administrative support in a high-profile environment with tact and diplomacy all while maintaining standards of professionalism for the organization in the areas of confidentiality, teamwork, timely and effective communications, enforcement of company policies, and standards of customer service.

We are looking for someone who brings a great vibe to our client's team.

Regular attendance is required during normal working hours. Work beyond 40 hours per week may be required on occasion.

• 5 + years of experience in Commercial Property Management
• Must be customer service oriented with excellent interpersonal skills and problem-solving abilities
• Must have proven management administrative skills
• Must be able to organize and plan and to multi-task
• Must be proficient in Microsoft Word, Excel, PowerPoint, and Outlook
• Excellent written and verbal communication skills
• Must be able to compose business letters, prepare reports, and assemble presentations from beginning to end
• Must be able to handle a great deal of confidentiality
• Position requires valid driver's license to travel to properties, meet with clients and vendors

• Serve as primary client communication contact for any building issues or for problems between clients.
• Promptly respond to requests from clients for service or information with the goal of helping them in the shortest possible time.
• Anticipate and solve client concerns involving maintenance and service of the buildings.
• Develop and implement client retention programs, including planning and coordination of client appreciation events as approved by Owner.
• Communicate regularly with clients by newsletter or other correspondence to let them know about upcoming events, construction projects, new neighbors, etc.
• Follow up on progress of service requests from Clients to assure they are satisfied with Services' maintenance and contracted services.
• Proactively on a routine basis visit each client to give a "personal touch", and to aid the development of a trusting business relationship.
• All associates are required to monitor, track, and summarize time spent on projects and assignments to measure account profitability.

• Prepare annual operating expense budgets for each portfolio property.
• Create non-recurring expense projections annually - making recommendations to Owner for long range capital budgeting.
• Prepare variance reports monthly or quarterly for Owners/Asset Managers, as required.
• Calculate and provide information annually or quarterly (as needed) for CAM billings to Accounting as required by certain building leases or condo management agreements
• Invoice clients for services, as required by the lease.
• Revise budget as necessary during the year.
• Maintain communications contact with Owner representatives - keep Owners well informed on matters affecting the properties
• Code and approve operating expense invoices for payment
• Interface with the Asset Management on new properties and properties being refinanced providing financial or physical property information, as needed.
• Prepare "Year to Year" variances as required by Owner.
• Prepare 3rd party monthly accrual reports and variance reports plus any other reports deemed necessary by the Owner.
• Plan and coordinate Annual Association Meetings with unit owners or park association landowners.

• Regular inspection and evaluation of building interior and exterior finishes, cleaning, doors, locks and windows, HVAC systems, building mechanical systems, roofs, pavement, landscaping as well as janitorial, security and trash services.
• Identify emergency, safety, and urgent repairs, solicit bids, and recommend action to Owner.
• Coordination, negotiation, contracting and supervision and quality control of all outside service providers for…