Donor Services Field Manager, Hoxworth Blood Center, Mobile Silver Team

Current UC employees must apply internally via Success Factors

Next Lives at the University of Cincinnati

Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 53,600 students, 12,000 faculty and staff, and over 360,000 living alumni, UC, a Carnegie 1 institution, combines research prowess with a physical setting The New York Times has called "the most ambitious campus design program in the country." UC's momentum has never been stronger as the anchor of the Cincinnati Innovation District, the oldest cooperative education (co-op) program in the country with students earning $94 million annually through paid experiences, an academic health system, and as a member of the Big 12 Conference.

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UC is a mission-driven organization where we are committed to student success and positively transforming the community through scholarship and service. We thrive on innovation, making an impact, and fostering an environment where staff and faculty are key contributors to UC's success.

Job Overview

Hoxworth Blood Center (HBC), University of Cincinnati, was founded in 1938 and serves more than 30 hospitals in 18 counties in Southwestern Ohio, Northern Kentucky, and Southeastern Indiana. Annually, Hoxworth collects more than 100,000 units of blood from local donors to help save the lives of patients in area hospitals. Hoxworth Blood Center:
Saving Lives Close to Home. HBC is located within the College of Medicine and is the only Regional Blood Center owned and operated by a University in United States.

The Hoxworth Blood Center is recruiting a full-time (100% FTE) Field Manager in the Division of Donor Services, to manage the donor services collection team on one of our Mobile Units (Silver Team), and all associated operations of one or more assigned donor-drawing operations, and to ensure efficient donor flow and staff utilization. This position will support the University's mission and commitment to excellence in our students, faculty, staff, and all our activities.

Saving lives is no easy task, but at Hoxworth Blood Center, it's what we do every day and we're looking for positive, professional individuals to join our team and help advance our lifesaving mission. If you're a detail-oriented individual with blood collection and management experience, and a passion for making a difference in the lives of others, then we invite you to apply for a position at Hoxworth Blood Center.

Essential Functions

• Monitor operations to ensure a high quality of customer service; evaluate attainment of recruitment and collection goals.
• Perform special donation procedures, ensuring compliance with federal, state and local regulations, as well as Hoxworth Blood Center Standard Operating Procedures (SOP).
• Assist in the development of new Standard Operating Procedures (SOP).
• Act as a role model through the demonstration of professionalism for donor services staff (i.e., fulfilling Hoxworth Blood Center mission, providing donor care, dress code, attendance etc.
• Recommend and provide training to donor services staff.
• Work with Donor Services administrative staff to implement organizational changes to the field.
• May provide direct and/or indirect supervision to exempt and non-exempt staff (i.e., hiring/firing, performance evaluations, disciplinary action, approve time off, etc.).
• Perform related duties based on departmental need. This job description can be changed at any time.

Required Education

• Bachelor's Degree must be in healthcare management or related field.
• Nine (9) years of relevant work experience and/or other specialized training can be used in lieu of education requirement.

Required Trainings/Certifications

Automation Red Cell and Automated Platelet trained.

Required Experience

• Five (5) years related phlebotomy experience, including t hree (3) years supervisory and/or staff training/mentoring experience.
• Trained and proficient in all automated collections. (Proficiency is defined as >95% WB & Automated collection success rates for an average of 12 months.)

Physical Requirements/Work Environment

• Sitting - Continuously
• Repetitive hand motion (such as typing) - Continuously
• Hearing, listening - Continuously
• Talking - Continuously
• Standing - Continuously
• Walking - Continuously
• Lifting - up to 20 pounds - Continuously
• Bending - Often
• Stooping - Often
• Climbing stairs/ladders - Often
• Kneeling, squatting - Often
• Reaching overhead - Often
• Pulling, pushing - Often
• Crouching - Seldom
• Crawling - Seldom
• Lifting - up to 50 pounds - Seldom
• Lifting - over 50 pounds - Seldom

Compensation and Benefits

UC offers an exceptional benefits package designed to support your well-being, financial security, and work-life balance. (UC Benefits Link) Highlights include:

Salary/Hourly Pay Rate Information:

Comprehensive Tuition Remission

UC provides tuition remission for you and your…