Regional Vice President; North Region

Regional Vice President (North Region)
OH, Cincinnati Regional Vice President (RVP)
Join the Leadership Team Keeping America Fed – Five Star Breaktime Solutions is Hiring!

Who We Are

Five Star Breaktime Solutions is one of the nation’s largest and fastest-growing providers of workplace food, beverage, and convenience services. Through Micro Markets, Vending, Office Coffee & Refreshment Services (RFS), Pantry, and Dining solutions, we create breaktime experiences that keep workplaces energized, refreshed, and productive.

At Five Star, operational excellence, customer relationships, innovation, and people development drive everything we do. We are seeking a high-performing Regional Vice President (RVP) to provide strategic leadership, operational oversight, and financial accountability across multiple locations and business divisions within an assigned region.

This role serves as the senior operational leader responsible for driving profitability, customer retention, operational execution, retail excellence, and long-term growth initiatives while building and developing high-performing leadership teams.

The Regional Vice President is responsible for the overall financial and operational performance of an assigned geographic region, overseeing multiple business lines including:

• Micro Markets
• Vending Operations
• Office Coffee & Refreshment Services (RFS)
• Pantry Services
• Warehouse Operations
• Route Operations
• Retail Operations
• Service and Maintenance Operations

This leader owns regional P&L performance while partnering closely with Directors, Vice Presidents of Retail Operations, Warehouse Leadership, Operations Managers, Service Leadership, Sales Teams, and Corporate Departments to ensure consistent execution of company initiatives and operational excellence.

The ideal candidate brings a strong background leading large-scale multi-location operations, route-based businesses, retail execution teams, and high-volume service environments.

• Provide overall leadership and direction for all regional operations.
• Drive execution of company objectives, operational standards, and growth initiatives.
• Develop and execute strategic plans to improve profitability, customer satisfaction, and operational performance.
• Partner with executive leadership to align regional priorities with company objectives.
• Lead regional initiatives related to operational efficiencies, process improvements, and organizational growth.
• Foster a culture of accountability, ownership, teamwork, and continuous improvement.
• Maintain visibility across all branches through frequent field visits and operational reviews.
• Ensure consistency in service execution, merchandising standards, and customer experience.

• Own full regional Profit & Loss (P&L) accountability.
• Develop and manage budgets, labor models, forecasts, and financial plans.
• Analyze operational and financial reporting to identify opportunities for improvement.
• Monitor and improve:
  • Labor performance
  • Revenue growth
  • Gross margin
  • Spoilage reduction
  • Inventory controls
  • Shrink reduction
  • Route profitability
  • Client retention
  • Collections performance
• Partner with leadership teams to improve cost controls and operational efficiency.
• Drive performance improvements through KPI management and accountability systems.

• Lead and develop Branch Managers, Operations Managers, Directors of Retail Operations, Warehouse Leadership, Maintenance Supervisors, and other operational leaders.
• Provide coaching, mentoring, and leadership development.
• Establish succession planning strategies to build future leaders.
• Conduct performance evaluations and development planning.
• Promote employee engagement and retention initiatives.
• Build a high-performance culture focused on accountability and results.

• Develop and maintain executive-level customer relationships.
• Participate in key account reviews and client business meetings.
• Partner with Sales teams on presentations, proposals, and growth opportunities.
• Support regional business development…