General Manager
Listed on 2026-05-31
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Management
Operations Manager, General Management, Program / Project Manager
General Manager - Crumbl Cookies
Are you a results-driven leader with a passion for building high-performing teams and delivering exceptional customer service? Crumbl Cookies, the nation’s fastest-growing cookie company, is looking for a talented General Manager. Our bakeries operate Monday‑Saturday, with Sundays always off. Join us in creating memorable dessert experiences with our rotating weekly flavors, open-concept kitchens, and famous pink box!
OverviewAs a General Manager
, you’ll oversee one of our bakery locations, responsible for staffing, scheduling, production, inventory management, and customer service. You will lead a team of 15‑35, ensuring operational excellence, financial performance, and exceptional customer experiences.
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Oversee staffing, inventory, scheduling, and front-of-house operations.
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Hire, train, and lead a service-driven team.
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Control labor costs, manage inventory, and achieve financial targets.
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Ensure outstanding guest experiences, exceeding satisfaction metrics.
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Implement marketing and operational strategies to drive sales.
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Maintain high standards of food safety, cleanliness, and quality.
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Lead with integrity, promoting a culture of responsibility.
- 1-3 years of management experience in food and beverage, quick-service restaurants, or bakery settings.
- Proven ability to hire, train, and develop talent.
- Strong financial management skills with a results-oriented mindset.
- Hands‑on leadership with strong communication and organizational abilities.
- Serve Safe Ohio Manager Level II certification (or ability to obtain).
- Familiarity with scheduling, inventory, and POS systems like WhenIWork, Workstream, and Slack is a plus.
- Competitive salary with performance-based bonuses.
- Paid certifications and ongoing training.
- Health, vision, and dental insurance.
- Paid vacation time and technology reimbursement.
- Sundays off and one additional day off mid‑week.
- Shortened hours on major holidays.
Join Our Team!
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