Senior Events amp Venue Manager

About the Role

We are seeking a Senior Events & Venue Manager to oversee all private rental and event operations for Pyramid Hill, a 470‑acre sculpture park and museum in Hamilton, OH. The role involves managing client relationships from initial inquiry through event close‑out, coordinating logistics, supervising staff, and ensuring the highest standards of service and safety.

• Serve as the primary point of contact for all rental inquiries, including responding to emails and calls, conducting site tours, and maintaining accurate client and event records.
• Manage the master rental calendar across multiple event spaces and coordinate closely with Facilities, Grounds, Programs, Education, Development, and leadership teams.
• Coordinate event logistics, layouts, timelines, and setup needs with clients, planners, and internal staff.
• Act as the park’s on‑site representative during rental events, making real‑time decisions and addressing issues as they arise.
• Supervise rental event staff, bartenders, volunteers, and contract personnel, including scheduling and training.
• Recruit, hire, and manage rental event staff in consultation with park leadership.
• Manage rental contracts, billing, vendor agreements, alcohol purchasing, and inventory.
• Budget, track, and report rental income and expenses, aligning with annual financial goals.
• Oversee event equipment, supplies, bar areas, and post‑event resets.
• Coordinate and maintain TIPS certification and required health and safety training for event staff.
• Represent Pyramid Hill at wedding fairs, hospitality events, and community promotional opportunities.
• Support park‑led events and assist with volunteer coordination as needed.
• Work regular evenings and weekends aligned with the rental calendar, particularly during peak season.

• Bachelor’s degree or equivalent experience in event management, hospitality, venue operations, or a related field.
• At least 2 years of experience managing events, rentals, or hospitality operations.
• Strong customer service, communication, and relationship‑building skills.
• Experience with budgeting, contracts, inventory, and financial tracking.
• Comfort supervising staff and managing events independently.
• Strong judgment and the ability to address issues calmly in real time.
• Proficiency with Microsoft Office and database or scheduling systems.
• Ability to lift up to 20 pounds and handle event equipment as needed.
• TIPS certification (or ability to obtain).
• Interest in arts, parks, or cultural institutions is a plus.