Sr. Branch Sales Manager

Brand: Advance America

Address: 10589 Springfield Pike, Cincinnati, Ohio, United States - 45215

Bi-Lingual Spanish is a plus!!

Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services.

We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company!

We offer:

• Competitive Wages
• Health/Life Benefits
• 401(k) Savings Plan with Company Match
• Paid Parental Leave
• Company Paid Holidays
• Paid Time Off including Volunteer Time
• Tuition Reimbursement
• Business Casual Environment
• Rewards & Recognition Program
• Employee Assistance Program

To learn more about Advance America visit the Advance America Website.


Position Summary


The Senior Branch Sales Manager is responsible for driving the strategic growth, operational excellence, and profitability of their branch, overseeing a branch that has met the receivable/profitability requirements that employs two or more staff team members. As a senior BSM, this role demands a visionary professional who can not only manage financial performance but also lead a high-performing team, develop future leaders, and build a dynamic, customer-centric environment.

The Senior Branch Sales Manager will utilize analytics to optimize branch performance, grow the consumer loan portfolio, and execute strategies from division leadership to position the branch as a market leader in financial services.


Job Responsibility


Operational

Key Responsibilities:



Branch Operations and Financial Management:

• Lead and manage all aspects of branch operations, ensuring seamless execution of processes and operational efficiency.
• Strategically manage the branch's financial performance, including profitability, expense control, and consumer loan portfolio growth, with a focus on long-term sustainability.
• Leverage data-driven insights and analytics to identify financial improvement opportunities and implement proactive solutions that enhance the branch's financial position.

Sales and Business Development:

• Spearhead the growth of the consumer loan portfolio by developing and executing innovative sales strategies that expand market presence and attract new business.
• Build, strengthen, and nurture long-term relationships with existing and prospective customers, both through in-person interactions and proactive outreach.
• Champion a customer-centric sales approach that enhances customer satisfaction, deepens loyalty, and contributes to branch profitability.
• Collaborate with division leadership to align branch strategies with company objectives, utilizing provided resources and field insights to maximize market opportunities.

Job Responsibilities Cont.

Leadership and Team Development:

• Lead, mentor, and develop a high-performing team fostering an environment of accountability, collaboration, and continuous improvement.
• Conduct performance reviews, provide tailored coaching, and ensure all team members are equipped with the tools and resources to meet and exceed their goals.
• Actively participate in the recruitment, onboarding, and professional development of team members, ensuring a strong talent pipeline for future leadership roles.
• Communicate the company's vision, strategy, and objectives clearly and effectively to all team members, ensuring alignment with division and corporate goals.

Customer Experience and Compliance:

• Ensure that the branch consistently delivers outstanding customer service, cultivating a positive customer experience that drives both retention and acquisition.
• Ensure compliance with all federal, state, and local regulations, as well as company policies and best practices, while maintaining strict adherence to all regulatory requirements and internal procedures.
• Proactively address any potential risks and implement corrective actions where necessary to safeguard the branch's integrity and compliance posture.

Education Required


Bachelor's Degree or equivalent experience preferred.


Experience Required


Prior management experience required. Internal applicants must currently be a in a BSM role for 6 months. Applicants must have completed BSM development plan. Have a working knowledge of P&L, sales, collections, and cost controlling measures. Equivalent operational and/or leadership experience may be considered in lieu of requirements.


Knowledge Required


Proven track record in senior sales management, preferably in consumer lending or financial services, with experience managing multiple team members. Demonstrated leadership skills with a strong ability to inspire, coach, and develop employees to achieve high performance and drive business growth. Exceptional communication and relationship-building skills, with the ability to engage effectively with customers, team members, and district leadership. Strong analytical and problem-solving skills, with a history of using data to make informed decisions that positively impact…