Retail Manager at Sodexo Cincinnati, OH

Role Overview

Join a great team where people are at the heart of everything we do!

Sodexo is seeking a Retail Manager 2 for Cincinnati Children's Hospital located in Cincinnati, Ohio
. This position is part of a team who is constantly keeping up with trends and culture. The Retail Manager 2 will oversee various retail units on campus.

Cincinnati Children’s Hospital is a large children’s hospital with 500+ beds and more than 13,000 employees. Picked by US News and World Report as the #3 Children's Hospital in the country. The unit has ‘At Your Request’ Room Service, a large volume Fresh Inspirations Café, 8 offsite cafés, and Catering. Total managed volume is $16M with $10M in annual retail sales.

The position will report to the Retail Operations Manager and have approximately 15 direct report employees. The ideal candidate will be an experienced food service leader, who demonstrates an excellent customer focus and ability to drive retail programs. Previous experience in a healthcare environment is a plus.

You will be the face of the café on the front lines, energizing our guests every day. You’ll establish, oversee and coordinate all the operational activities of your restaurant with support of other Sodexo resources onsite.

• Oversee day-to-day operations
• Deliver high quality food service
• Achieve company and client financial targets and goals
• Develop and maintain customer relationships
• Develop strategic plans
• Create a positive environment
• Ensure Sodexo and client standards are met

Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Salary offers are based on a candidate’s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Strong leadership skills with a proven work history
• Ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service
• Financial acumen to manage and demonstrate proven results with material costs, labor, procurement compliance and controllable expenses
• Ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed

Minimum Education Requirement:
High School Diploma, GED or equivalent.

Minimum Management Experience

Required:

1 year.

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.