Director of Internal Communications

Job Description

The Director of Internal Communications leads UC Health’s internal communications strategy to inform, engage, and unite employees across the academic health enterprise. Reporting to the VP of Marketing & Communications and serving on the Mar Com Leadership Team, this leader oversees the internal communications team and partners with senior and executive leaders to deliver clear, coordinated, and compelling communications that build connection, alignment, and trust.

This role develops and executes a systemwide communications strategy that strengthens culture, deepens engagement, and brings the UC Health brand to life from the inside out while advancing the long‑term strategic plan. The Director will elevate internal communications into a high‑impact, data‑driven function focused on strategic planning, storytelling excellence, and channel optimization to ensure the right messages reach the right audiences in the right way.

Through thoughtful leadership and collaboration, this role will enhance enterprise coordination and foster a culture of creativity, accountability, and continuous growth.

Cincinnati, OH, United States

• 6-10 years of relevant experience with at least 3 years of progressive management experience
• Experience and understanding of current communications techniques, including AP style
• Microsoft Word, Excel, PowerPoint, database skills, graphic presentation
• Skilled in project management methodologies, standards, and tools
• Excellent team, interpersonal and written and verbal communication skills
• Ability to build and maintain productive working relationships with internal stakeholders, including executives
• Ability to work under pressure in a dynamic environment

While the position will work in a normal office environment, travel to the various hospitals and work locations will be necessary. Work hours will vary from time to time depending upon the needs of the business. Regular and predictable on‑site attendance is required for this position.

• Develop and execute an enterprise‑wide internal communications strategy aligned with UC Health’s long‑term strategic plan.
• Partner with senior and executive leaders to deliver clear, consistent, and compelling communications that inform, engage, and unite employees.
• Establish an annual system communications plan and integrated calendar that aligns messaging across sites, functions, and the UC academic health system.
• Leverage insights, analytics, and feedback to continuously measure and improve communication reach, relevance, and impact.

• Lead the transformation of internal communications into a high‑performing, data‑driven, and strategically aligned function.
• Design and optimise a modern, multi‑channel ecosystem—including intranet, newsletters, leader messaging, digital platforms, and emerging tools—to enhance connection and access.
• Identify and implement new communication technologies and practices that improve efficiency, transparency, and engagement.
• Build organisational communication capability through training, toolkits, and resources that strengthen leader enablement, alignment, and message discipline.

• Serve as a trusted advisor to senior and executive leaders, supporting system priorities, strategic initiatives, and organisational change.
• Partner with HR, Operations, IS&T and UC College of Medicine partners to align messaging and engagement strategies that enhance the employee experience.
• Coordinate closely with the UC Health Foundation and the University of Cincinnati to advance shared storytelling and reputation goals.
• Partner with content manager to ensure all communications reinforce UC Health’s values, purpose, and strategic direction.

• Provide strategic counsel and message development for the President & CEO and senior leaders, ensuring clarity, authenticity, and alignment.
• Develop meeting approach and oversee leadership forums, including Senior Leader Meetings…