Assistant Branch Manager

Position Overview

As an Assistant Branch Manager within PNC’s Retail Branch organization, you will be based in Cincinnati, OH at the Western Hills Branch. PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. You will support all aspects of branch operations and performance, build a high‑performing team, lead through influence, drive revenue and loyalty through proactive client interactions, manage the sales process, and grow branch revenue.

• Supports all aspects of branch, including individual and team performance.
• Builds a high‑performing team through attraction, onboarding, coaching and development of branch team members.
• Leads through influence and impacts a broad range of ecosystem partners in an omni‑channel environment.
• Drives revenue and loyalty through proactive interactions with clients.
• Manages, coaches and executes a proactive client experience within an omni‑channel environment.
• Provides solutions and advice to improve client financial well‑being.
• Leads effective problem resolution.
• Manages the branded sales process to proactively achieve sales targets and customer loyalty.
• Grows branch revenue through acquisition and share‑of‑wallet growth of consumer and business households.
• Drives the employee experience, acquiring and retaining talent through coaching and development.
• Coaches employees to achieve performance and activity expectations.
• Assists in the performance management process for all employees.
• Manages operational, human capital, reputational and business risk through adherence to established policies and procedures.
• Exercises sound decision making to identify and mitigate potential risk.

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Preferred skills include accountability, banking, client loyalty, customer experience, identifying opportunities, leveraging technology, proactive sales, branch banking services, coaching others, decision making and critical thinking, digital awareness, effective communications, managing multiple priorities, retail lending, and selling.

• Minimum of 4+ years of related business or functional experience.
• Associate’s degree or equivalent; in lieu of a degree a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.
• Ability to serve as a Notary Public in the applicable state.

• Associate’s degree or equivalent; preferred higher education.
• No specific certification required.

Base Salary: $48,750.00 – $81,250.00. The role is incentive eligible with payment based upon company, business and/or individual performance.

• Medical/prescription drug coverage with Health Savings Account feature.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short‑term and long‑term disability protection.
• 401(k) with PNC match.
• Pension and stock purchase plans.
• Dependent care reimbursement account.
• Back‑up child/elder care; adoption, surrogacy, and doula reimbursement.
• Educational assistance.
• Robust wellness program with financial incentives.
• Paid time off: maternity and/or parental leave; up to 11 paid holidays; 9 occasional absence days; 15–25 vacation days depending on career level.

If an accommodation is required to participate in the application process, please contact us via email at  or call 877‑968‑7762 and say "Workday". All information will be kept confidential and used only to provide needed reasonable accommodations.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.