Operations Manager

About the Role:

Are you a strategic leader who thrives on bringing people, processes, and performance together to create exceptional results? Do you enjoy building high-performing teams, solving complex business challenges, and driving operational excellence in a fast-paced environment? If so, CBRE has an exciting opportunity for you.

As an Operations Manager in our Cincinnati office, you'll play a critical leadership role in one of the world's most respected commercial real estate organizations. You'll be empowered to influence business performance, champion process improvements, develop talent, and collaborate with regional leaders to deliver meaningful impact across the organization.

At CBRE, no two days are the same. You'll lead a talented team, leverage data and insights to drive decision-making, and help shape strategies that support growth, efficiency, and client success. This is an opportunity for a motivated leader who combines strong operational expertise with a passion for coaching others and creating scalable solutions.

If you're looking for a career where your leadership is valued, your ideas are heard, and your contributions directly impact business outcomes, we invite you to join a company known for innovation, collaboration, and excellence. Come build your future with CBRE and help us continue setting the standard for operational performance across the industry.

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Prepare ad hoc data reports for revenue, expenses, and other business metrics. Evaluate trends to identify opportunities to improve financial performance. Manage the monthly forecasting process for assigned clients or regions.
• Ensure compliance with company policy, business and professional licensing, real estate law, and state, and federal guidelines.
• Maintain data integrity across systems used by the team.
• Partner with regional teams and departments to identify and implement organizational “best practices.”
• Assist with the development of training programs, business processes, and system training programs.
• Facilitate the communication of policies, procedures, and initiatives to create consistency across the region.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.