Director of System Operations - Ambulatory Services

Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is an EEO employer.

The Director
- System Operations is a member of the leadership team of the system, reporting to a VP. Responsibilities include establishing strategic direction for areas of responsibility to include oversight and support on administrative requirements, operations and projects, including financial and contractual for areas of responsibility. Accountability for standards of operational best practices, regulations, and guidelines to ensure quality and safety.

Cincinnati, OH, United States

Minimum

Required:

Master's of Nursing, Healthcare Administration or Business Degree | Minimum

Required:

6 - 10 Years equivalent experience

Demonstrates growth in responsibilities and skill mastery in management and leadership.

Excellent communication skills with ability to interface across large and highly matrixed organizational environments.

Extensive leadership experience, including optimized results/outcomes, patient centered care, common objectives, value analysis, operational/clinical efficiencies, and capital planning.

Exceptional ability to impact and influence behavior, drive consensus and achieve alignment.

Advanced abilities to develop alliances, establish trust, challenge traditional thought processes and negotiate win-win solutions.

Advanced level of interpersonal, problem-solving, and analytics, including detailed assessments and quantitative skills to supervise data analysis, interpret results and generate insights.

Extensive experience with change/project management and continuous improvement principles to standardize/transform care, scale-up learnings and optimize system goal alignment

Ability to design innovative tools, dashboards, business plans and analytics to create strategic/economic advantage and drive accountabilities.

Ability to build effective teams and coalitions to drive consensus across disparate stakeholders

Advanced operational expertise related to clinical operations, practice management, strategy execution, affiliations, physician partnership models, data analytics, performance improvement and regulatory compliance.

• Collaboratively works with the VP and other system leaders, site leaders, and direct reports to set meaningful performance objectives and identifies measures for evaluating goal achievement.
• Provides executive leadership and oversight for assigned departments and divisions
• Serves as key advisor to the VP in ongoing operations, Administrative oversight (HR related items, policies and SOPs, budget, and contracts), and strategy of UC Health, to include but not limited to the development of business opportunities, financial oversight, execution of system initiatives, setting strategy and goals.
• Responsible for collaborating proactively with appropriate medical staff, or other UCHealth departments
  -establishing structure and processes to engage staff to influence practice environment; develop management structures and processes to achieve consistency and alignment.
• Promotes excellence in programs and processes that impact the outcomes of the business and patients.
• Delegates the administrative authority, responsibility and accountability to accomplish all assigned and related duties necessary to ensure conformity to institutional, regulatory, professional and accrediting agency standards governing patient care practices and delivery of patient…