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ServiceNow Catalog & Process Lead
Job in
Cincinnati, Hamilton County, Ohio, 45208, USA
Listed on 2026-09-05
Listing for:
U.S. Bank
Full Time
position Listed on 2026-09-05
Job specializations:
-
Management
IT Project Manager, Change Management
Job Description & How to Apply Below
U.S. Bank is seeking a Service Now Catalog Business Process Manager to lead intake, design, and ongoing optimization of catalog items and related workflows. You will partner with stakeholders, developers, and support teams to deliver scalable self-service experiences that enhance efficiency and customer satisfaction.
The role emphasizes collaboration across cross-functional teams, production support, and change management, with a focus on operational excellence and user experience.
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