General Manager

Career Opportunities with Liberty Collision Center

Current job opportunities are posted here as they become available.

Base pay PLUS bonus opportunities!

We're a team that shows up for each other — not just on the hard days, but every day. At Collision Right, you're not just filling a role. You're joining people who care about doing great work, treating each other with respect, and building something worth being proud of.

Leaders here have real ownership and real support. We invest in your growth because when you succeed, we all do. If you want to be somewhere your voice matters and your effort is recognized, you'll feel right at home.

• Competitive salary + bonus opportunities
• Company-paid life insurance + supplemental coverage
• 401(k) with company match
• PTO, paid holidays & floating holidays
• Paid parental leave
• Ongoing leadership training & career advancement

• Assume full responsibility for center performance, including profit and loss (P&L), revenue, profitability, operating expenses, labor performance, materials and supply costs, accounts receivable, and other established financial objectives.
• Achieve monthly operating plan and established key performance indicators (KPIs) by ensuring center leaders and teammates understand expectations and have the training, resources, and accountability necessary to deliver results.
• Regularly review center scorecards, financial results, and operational performance to identify trends, understand root causes, and implement corrective action when performance is below expectations.
• Partner with the Regional Manager to establish center goals, develop action plans, and communicate progress, risks, and business needs.
• Effectively manage staffing and other center resources to support workload, productivity, customer demand, and financial objectives.
• Provide leadership, direction, coaching, and accountability to all center teammates while fostering a collaborative, high-performing, and respectful work environment.
• Build and maintain an effective center team through hiring, onboarding, training, development, performance management, recognition, and retention.
• Develop center leadership and identify high‑potential teammates to strengthen succession planning and create opportunities for internal growth.
• Provide timely and meaningful performance feedback and address performance, attendance, behavioral, and other workplace concerns appropriately.
• Partner with People Operations on employee relations matters, corrective action, policy interpretation, investigations, accommodations, and other teammate matters as appropriate.
• Partner with Talent Acquisition and the Regional Manager to proactively identify staffing needs and maintain appropriate staffing levels.
• Ensure company policies, employment practices, and leadership expectations are consistently applied throughout the center.

• Lead the overall workflow and production of the center to ensure vehicles move efficiently through the repair process while meeting quality, safety, cycle‑time, and customer expectations.
• Maintain accountability for repair quality and ensure established repair procedures, OEM requirements, company standards, and appropriate quality‑control processes are consistently followed.
• Ensure center leaders effectively manage technician productivity, work in process, scheduling, repair planning, parts, and other operational drivers.
• Maintain a strong customer‑focused culture and ensure concerns are addressed with urgency, professionalism, and appropriate follow‑through, including recovery of dissatisfied customer and NPS experiences.
• Ensure the center complies with applicable federal, state, and local regulations, environmental requirements, safety standards, and Collision Right policies.
• Ensure required equipment, tools, and safety resources are properly maintained and utilized and that teammates complete required technical, safety, OEM, and company training.

• Build and maintain strong relationships with customers, insurance partners, dealerships,…