W&AM Product & Process Manager

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

General Function: Responsible for the management and development of oversight programs to assess, mitigate and manage risk and ensure the existence of appropriate product and platform supervisory controls. Work across multiple lines of business or functional areas to ensure transparency and understanding of operations issues, risks and opportunities. Assist in driving consistent fiduciary behavior within Wealth & Asset Management and ensuring compliance with regulatory and legal guidelines.

Responsible for managing the identification and assessment of risks and the execution of procedures to ensure the department’s compliance with laws, regulations, and industry standards. Evaluates efficiency and effectiveness of existing programs, processes, and control within departmental operations and proposes and implements solutions. Responsible for communication and training of critical functions within the department. Drives strong partnerships with cross-functional internal teams, including Finance, Legal, Audit, Compliance, and other departments, working collaboratively to accomplish business objectives, including problem and issue identification and resolution.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

• Champion the implementation of updates and initiatives in products, processes, and policies, facilitating the education and training of personnel across “assigned” area and product set.
• Support and champion the consistent delivery of product features, pricing, etc. in accordance with pre-defined standards across the footprint to help ensure a repeatable customer experience.
• Act as a liaison on Bancorp product related issues and coordinate development of new products with all necessary business partners.
• In reference to new products and new initiatives, work with the teams to ensure proper assessment of the risk, the planning of controls and the adequate execution of those controls.
• Oversee national projects, policy changes and product discussions.
• Help to define the strategies and implement controls, policies, and procedures to increase effectiveness and efficiency related to the respective business or functional area.
• Responsible for the development and adherence to Governance oversight for regulatory reporting and escalation to senior management and board committees.
• Reviews and maintains policies for completeness and adherence to the Bancorp’s and LOB’s risk appetites and ensure that policies are maintained centrally in the Policy Center.
• Establish and maintain a set of processes that incorporate first line of defense risk appetite with policies ensuring that risks are effectively identified, measured, monitored and controlled
• Responsible for ensuring that procedures are communicated to the Lines of Business and that resources are available for front line employees as needed.
• Influences senior business managers and peers to ensure enforcement of strong risk and governance management while balancing business strategy.
• Identifies risks, enhances the controls, implements and monitors to ensure compliance at a national level to prevent or control breakdowns, inadequate processes, and unexpected events and implements corrective actions to address process and control deficiencies.
• Responsible for developing, strengthening, and implementing oversight and reporting for the Line of Business to ensure compliance with existing…