Director of Regional Services -South; Cincinnati & Dayton, OH

Director of Regional Services - South (Cincinnati & Dayton, Ohio)

The Director of Regional Services leads and inspires the delivery of the Girl Scout experience across their assigned region, ensuring every girl, volunteer, and staff member feels supported and connected to the mission. In this role, you’ll oversee operations for the South Region—including both the Cincinnati and Dayton Girl Scout Centers, guiding staff, managing facilities, and supporting a dedicated team of service delivery managers and their teams.

• Drive membership growth, implementing regional recruitment and renewal campaigns, including troop and staff led initiatives, to ensure Girl Scouts is representative of girls and adults in every community and our efforts align with council membership goals.
• Drive the member experience to support retention, including oversight of regional troop support, service unit support and an outreach engagement plan, using internal and external data to guide decision making.
• Provide leadership, training, and effective management of the region’s recruitment and volunteer experience teams, including direct leadership to managers and indirect leadership to team members. Responsible for effective performance management of staff including training, goal setting and accountability.
• Provide leadership, support, and direction to regional volunteers and staff to ensure the execution of the council’s plan of work to ensure the Girl Scout Leadership Experience is delivered consistently across the region through the ongoing support of staff and volunteers.
• Lead the development of community partnerships to increase Girl Scouts visibility, influence, and opportunities in the region and acting as an advocate and spokesperson for Girl Scouts within the region.
• Actively participate in council-wide strategies as a member of the Senior Leadership Team.

This position has supervisory responsibilities and manages a team of Service Delivery Managers and their specialist level teams.

This is a full-time position. The days of work are primarily Monday through Friday, but evening work is frequent and occasional weekend work may be required. Hours of work will vary, depending on the time of year. Work schedules are flexible but will be approximately 40-45 hours/week.

Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. Travel will be expected on a regular basis to support the South region. Leader is expected to have regular presence in both Cincinnati, OH and Dayton, OH on a frequent basis to support staff and volunteers in both locations. Business related travel is eligible for mileage reimbursement.

1. Bachelor’s degree and at least five years’ experience in community development, volunteer support, resource development, and capacity building with at least three years of experience in supervising cross functional teams or any combination of education, training, and experience that demonstrates the ability to perform the duties of the position.

1. Customer Recruitment and Retention

2. Volunteer Program Management

3. Community Development

4. Fund Development

Must possess a valid state driver's license and functioning vehicle for work within the Girl Scouts of Western Ohio region. Successful completion of fingerprinting and a criminal background check as required by Ohio law. Commitment to the mission and goals of Girl Scouts of Western Ohio.