Account Coordinator Job Cincinnati area,Ohio USA,Management

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counselin a single company –powered by exceptional talent and our agentic marketing platform, WPP Open,to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit

Job Title: Account Coordinator

Reports To: Account Supervisor

FLSA Status: Full Time - Salaried, Exempt

Who is pep?

pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space. Today we’ve grown to over 200 people and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies. We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.

Our company has evolved since we started 21 years ago, but there is one thing that has remained constant.
At pep, we put people first. Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions, decisions, and drive our culture. We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive. And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.

We’re looking for teammates who are driven, eager to learn, agile, positive, and client focused to join and contribute to our team.

At pep We Value Our Team and

Offer:

Generous Time Off
Robust Health and Wellness Plan
Family Support
401K Match
Role Autonomy
Certification Reimbursement and Ongoing Training
Enrichment Events and Employee Resource Groups

Summary of Position:

The Account Coordinator position is a support role responsible for assisting their team in the day to day. The Account Coordinator will utilize the application of processes, skills, knowledge and collaboration to aid the Account Executive and Account Supervisor in achieving specific project objectives according to the project criteria. Account Coordinators are highly organized and have a desire to lean into their role and grow.

Key Responsibilities and Attributes:

Grow and develop strong internal & cross functional relationships
Support team Account Executives and Account Supervisors
Attend internal and vendor executional meeting calls and provide recaps
Monitor program timelines and maintain program calendar
Ensure all program information is up to date in pepconnect
Enter details in client system and ensure accuracy of data
Learn how to read and interpret program tracking reports to be able to provide information to team
Support with audits of system and tracker to ensure data compliance
Streamline processes and create documentation
Assist in the establishment and development of new processes/procedures
Assist team on large-scale initiatives
Be supported in independent decision-making and risk taking

Knowledge/Skills Preferred:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A successful candidate will have the following skills:

Minimum 18 months of applicable business or promotion management experience
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals as well as operate internal, online systems
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