Production Lead at Woodlawn

About Ohio Valley Goodwill Industries
Ohio Valley Goodwill Industries is a non-profit organization dedicated to providing job training, employment placement, and support services for individuals with disabilities and other barriers to employment. With a focus on empowering individuals to achieve greater independence and inclusion in the community, Ohio Valley Goodwill has been serving the Greater Cincinnati area for over 100 years.

POSITION SUMMARY: (WHAT, HOW, WHY)
The Production Lead plays a key role in supporting leadership by driving daily operational excellence and reinforcing Goodwill's mission and brand standards. This role provides hands-on leadership in production, supports performance goals, and serves as a role model for professionalism, service, and teamwork at all times.

MINIMUM REQUIREMENTS:

EDUCATION: None

EXPERIENCE: Previous experience in customer service preferred. Ability to work independently in unsupervised situations. Sixteen years or older.

ESSENTIAL JOB SKILLS: Proper lifting, stacking and sorting methods preferred.

ESSENTIAL DUTIES:

• Support the Production Manager and Assistant Production Manager with day-to-day operations
• Ensure compliance with all policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities
• Provide coaching, direction, and training to production team on job related responsibilities
• Make recommendations to Asst Mgr. or Manager related to disciplinary or corrective action
• Inspect and validate accurate pricing and quality of production
• Ensure production team is working at a pace that will ensure the team achieves daily production goals
• Support day-to-day operations, including inventory counts, pricing, and other areas as needed
• Always act as a brand ambassador, representing Goodwill in a professional manner and protecting the organization's reputation
• Maintain a professional appearance and behavior, refrain from any unprofessional conduct
• Communicate effectively with production leadership and team members regarding priorities, goals, and daily expectations
• Support a culture of accountability, teamwork, and continuous improvement
• Serve as a reliable point of contact when management is not immediately available
• Demonstrate reliability, professionalism, and accountability
• Other duties assigned by leadership

SUPERVISORY RESPONSIBILITY AND REQUIREMENTS

• This position is responsible for training and delegating work assignments to the Merchandise Processor & Material Handler positions
• At least 1 year of supervisory experience preferred
• Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time
• Work a flexible schedule in support of production including night, weekend, and holiday shifts
• Ability to effectively communicate in English with internal and external customers
• Ability to lead by example in a fast-paced environment

PHYSICAL REQUIREMENTS

• Ability to sit or stand for eight hours.
• Ability to bend and twist.
• Ability to lift and carry 35 pounds with or without a reasonable accommodation.
• Moderate warehouse noise
• Ability to work in a confined area.
• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• Regular, predictable attendance is required as business demands dictate
• Key to note, the role will not allow use of headphones or personal cell phone during shift due to safety concerns

WORKING CONDITIONS:

• Working in office and warehouse (warehouse settings)
• Prolonged standing, repetitive walking, sitting
• Lifting/pushing/pulling 50+ lbs

We offer competitive pay and benefits including:

• Medical, Dental, Vision Insurance
• Life Insurance, Short Term Disability, Long Term Disability
• Paid Vacation and Sick
• Paid Holidays
• 403(b) with company match
• Employee Assistance Program

This is the ideal job for those individuals seeking life enrichment opportunities
If you're looking for a rewarding, fulfilling experience, please join our team!!

Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position.

EEO Employer/Vet/Disabled

Varies Monday - Sunday