Senior Technical Infrastructure Program Manager, Manufacturing Operations

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain-and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

We are seeking a Senior Technical Infrastructure Program Manager (TIPM) to own the strategy and execution of global rack manufacturing programs that directly enable AWS's capacity delivery to customers. In this role, you will be the single-threaded owner for manufacturing execution-accountable for end-to-end delivery of rack capacity from build plan creation through production shipment across AWS's global contract manufacturing network of 15+ sites.

You will define the multi-year manufacturing operations roadmap, turning ambiguous supply chain challenges into scalable, repeatable systems that deliver infrastructure at unprecedented scale.

As the Senior TIPM, you will drive end-to-end visibility from build plan creation through production execution, owning the full material lifecycle from port of import through final rack delivery. You will navigate highly ambiguous, constraint-driven environments where material availability, vendor capacity, and customer demand signals shift weekly-making high-judgment decisions that balance cost, speed, and delivery reliability across competing priorities. This role requires exceptional program management skills, deep technical understanding of manufacturing operations and hardware BOMs, and the ability to influence technical and business decisions across AWS Infrastructure, hardware engineering, procurement, and contract manufacturing partners-driving alignment on programs that directly impact AWS's ability to deliver customer capacity commitments globally.

Key job responsibilities

Build Plan Execution & Production Readiness

* Own the end-to-end build plan execution lifecycle from weekly plan creation through rack delivery, managing programs across 15+ manufacturing sites globally

* Drive Clear to Build (CTB) readiness by coordinating material availability, vendor capacity, and production scheduling to ensure Full Kit readiness targets are met

* Establish and maintain mechanisms to track PO commitments against CTB status, proactively identifying gaps and driving resolution before they impact delivery SLAs

* Lead weekly build plan reviews with cross-functional stakeholders, presenting data-driven recommendations on production priorities, site allocation, and risk mitigation

* Manage complex trade-off decisions between sites, rack types, and delivery timelines when material constraints require plan adjustments

* Own the operating cadence for manufacturing execution including daily stand-ups, weekly business reviews, and monthly strategic planning cycles

Material Lifecycle & Inventory Strategy

* Own the full material lifecycle from port of import through warehousing, kitting, and final rack delivery to AWS data centers

* Deep dive technical Bills of Materials (BOMs) to identify fungible and interchangeable components across computer hardware builds, enabling flexible material allocation and reducing supply risk

* Develop scalable models to assess optimal placement of inventory across regions, allowing manufacturing partners quick access to materials and minimizing lead times

* Own regional inventory placement strategy to optimize delivery timelines and balance cost, speed, and resilience across the global manufacturing network

* Drive execution of global warehousing footprint expansion and optimization to meet aggressive timelines dictated by material-constrained environments

* Partner with procurement and logistics teams to establish material flow mechanisms that maximize reuse opportunities and improve AWS's overall circular supply chain

Cross-Functional Program Management

* Lead a cross-functional program spanning multiple organizations to support AWS manufacturing operations at global scale

* Orchestrate delivery across supply chain, hardware engineering, vendor operations, quality, and deployment teams to ensure seamless rack production and shipment

* Serve as the primary escalation point for production blockers, driving rapid resolution by engaging the right teams and senior leadership when needed

* Serve as the…