Senior Manager of Marketing & Communications

Position:Senior Manager of Marketing & Communications

Location: Cincinnati, OH

Job :1366

# of Openings:1

The Holocaust & Humanity Center (HHC) seeks a strategic, collaborative Senior Manager of Marketing & Communications to lead the organization’s marketing and communications vision. This role is responsible for developing and executing high-level strategy that drives awareness, engagement, and revenue across exhibitions, education programs, events, and fee‑for‑service offerings.

Reporting to the Director of Strategic External Engagement, the Senior Manager oversees and executes external marketing and communications efforts and directly manages a Marketing Associate who executes day‑to‑day social media and outreach work.

• Develop and lead an integrated marketing and communications strategy aligned with HHC’s mission and institutional goals.
• Set annual and campaign‑based marketing priorities for exhibitions, programs, education initiatives, events, and earned‑revenue offerings.
• Serve as steward of HHC’s brand, ensuring consistency in voice, tone, and messaging across all external channels.
• Partner with the Director of Strategic External Engagement to shape institutional messaging and public‑facing narratives.

• Oversee and implement content strategy across email, website, print, social media, and other platforms in partnership with the Marketing Associate under the direction of the Director of Strategic External Engagement.
• Provide editorial direction, review, and final approval for major marketing and communications materials.
• Guide messaging for exhibitions, public programs, education initiatives, and special events.
• Ensure campaigns are executed on time and evaluated for effectiveness.
• Lead marketing strategy for fee‑for‑service offerings such as trainings and workshops.
• Support outreach and relationship‑building with corporate and community partners.
• Represent HHC at select community events, conferences, and networking opportunities.
• Supervise, mentor, and support the Marketing Associate, providing clear priorities, feedback, and professional development.
• Supervise a part‑time Weekend Museum Ambassador.
• Coordinate with Education, Engagement, Development, and Visitor Experience teams to ensure alignment in messaging and outreach.
• Monitor performance metrics and adjust strategies in collaboration with the Director of Strategic External Engagement.

• Bachelor’s degree in marketing, communications, public relations, or a related field.
• 5–7 years of professional experience in marketing and communications, preferably in a nonprofit or mission‑driven organization.