Hair POD Program Manager

Job Location CINCINNATI GENERAL OFFICES Job Description The Opportunity Content House (CoHo) is P&G Personal Care’s hybrid in-house creative agency, delivering high-quality, scalable content across brands including Herbal Essences, Aussie, and Pantene.

As CoHo continues to scale, the Hair POD requires a single-threaded owner of execution—ensuring work moves from idea production live with speed, accuracy, and compliance across an increasingly complex content ecosystem.

The Role The Hair POD Program Manager – Content Delivery & Operations owns defined Hair content work streams end-to-end, translating direction into execution across project planning, production delivery, and asset operations (talent and trafficking).Typical deliverables include:

Organic & Paid Social content including seasonal offerings

Curated creator content (e.g., skits, mashups)
Banners This role ensures:

Work is planned, produced, and delivered on time and on spec Assets are compliant, trafficked, and live correctly

Teams are aligned across Brand, Creative, Production, and Media This is a high-accountability execution role, requiring strong discipline, ownership, and productivity mindset to deliver consistent results within established CoHo systems.

Core Responsibilities
1. Content Delivery (Program Management)
Own end-to-end execution of assigned Hair content work streams

Translate direction into clear timelines, trackers, and deliverables

Coordinate across Brand, Creative, Production, and Media teams to drive delivery

Maintain visibility into work streams; proactively manage risks and dependencies

Ensure delivery aligns with defined scope, priorities, and guardrails
2. Production & Delivery Execution Own day-to-day execution across production and post-production workflows

Support content creation including social-first shoots and skit content capture

Coordinate timelines, resources, and approvals across production and post Ensure smooth transition from production post-production final delivery

Manage delivery of assets across formats (social, OLV, banners) and ensure readiness for trafficking
3. Talent & Usage Ownership Manage talent usage across assigned work streams; ensure compliance with usage terms

Track contracts, rights, and expirations; proactively flag risks

Maintain accurate records (AD-, asset linkage, usage details)
Ensure all content is executed within approved legal and usage guardrails
4. Trafficking & Asset Delivery Own trafficking of creative assets across platforms and media channels

Ensure assets are delivered accurately, on time, and in the correct formats

Execute uploads, swaps, and updates across systems

Maintain asset tracking systems and ensure data accuracy

Partner with Media teams to support launches and optimization
5. Financial & Operational Stewardship Manage POs, budgets, and reconciliation across assigned work streams

Track invoices and validate proof of performance

Identify and resolve discrepancies early

Ensure execution aligns with CoHo SOPs and governance frameworks
6. Execution System Discipline Operate within established CoHo workflows, systems, and guardrails

Maintain trackers and tools to ensure visibility, accuracy, and control

Surface risks early & escalate with clear context & recommended next steps

Job Qualifications Experience Experience  in project management, production, trafficking, or marketing operations

Experience working on digital, social, or content delivery workflows preferred

Experience in fast-paced, execution-focused environments (agency or in-house preferred)
Familiarity with social, OLV, and digital content formats

Capabilities & Ways of Working Operates with discipline — acts with urgency and delivers work on time, on spec, and with high accuracy

Executes with excellence — consistently delivers…