Chief Program Officer

ORGANIZATIONAL OVERVIEW

City Gospel Mission has served under-resourced individuals and families in the Greater Cincinnati region for more than a century. We provide transformational programs focused on food & shelter, recovery support, employment assistance, youth programs and services that enable long-term life change for participants. We partner with donors, volunteers, churches and the community at large to provide restoration and lasting hope. As part of our continued growth and regional collaboration, Hope House Mission in Middletown, Ohio will fully merge with City Gospel Mission on January 1, 2027.

This integration will expand our ability to serve the Northern Cincinnati and Mid-Miami Valley communities.

This senior executive serves as the organization’s chief operating executive for ministry programs, translating the President’s strategic vision into measurable operational results across all program areas. The Chief Program Officer (CPO) provides executive leadership for the daily operation, integration, evaluation, and continuous improvement of City Gospel Mission’s ministry programs while advancing organizational alignment, measurable mission outcomes, and the Poverty to Prosperity strategy.

The CPO ensures every ministry—from shelter and recovery to employment, youth development, and administrative support—operates with excellence, accountability, compassion, and Christ-centered service. Working in close partnership with the President, who focuses on vision, governance, fundraising, and external relationships, the CPO leads organizational execution and ministry operations.

The Chief Program Officer functions as the President’s principal executive partner for organizational execution, providing enterprise-wide leadership for program operations, organizational performance, quality improvement, strategic implementation, and leadership development. This includes, but is not limited to:

• 1. Conducting the work of leading in a way that is consistent with the ministry’s core values of being:
  Godly, builders of meaningful Relationships, Compassionate and focused on Positive Transformation for ourselves and participants in our programs.
• 2. Translating the President’s vision into measurable operational objectives and leading the execution of organizational strategic initiatives.
• 3. Building and sustaining a high-performing executive leadership team through intentional coaching, performance management, leadership development, succession planning, and accountability, ensuring the organization has the leadership capacity to achieve its mission today and into the future.
• 4. Delivering measurable program outcomes by implementing evidence-based practices, demonstrating Christ-centered compassion, and optimizing operational efficiency and stewardship of resources.
• 5. Leading program evaluation and performance management by establishing KPIs, executive dashboards, and reporting systems that measure program participation, shelter utilization, recovery completion, employment placement, housing stability, youth engagement, client satisfaction, and spiritual growth to inform strategic decisions, improve organizational performance, and demonstrate mission impact.
• 6. Providing executive oversight of operational consistency, policy compliance, budget accountability, program integration, safety, risk management, and client-centered service delivery.
• 7. Facilitating seamless participant progression from crisis intervention to stability, self sufficiency, and long-term independence.
• 8. Praying regularly for participants, employees, and volunteers, at CGM and HHM. Our organization values the power of prayer and encourages employees to pray. Spiritual growth is encouraged but not forced on residents. We believe praying for our clients has a positive impact on participants, employees, partners and volunteers.
• 9. Representing the organization with churches, community partners, government agencies, foundations, and other stakeholders as delegated by the President.

• 1. Have the personal experience of receiving, by faith, Jesus Christ as Savior and Lord and be…