Supervisor Care Management

• Good Sam Hospital 375 Dixmyth Ave, Cincinnati, OH 45220

Direct Report FTEs = 20-29

Supervisor Care Management -***

At Tri Health we are looking for a Supervisor Care Management. If you are energized by leading people, optimizing workflows, and creating exceptional patient experience. Our Care Management Team thrives on teamwork, innovation, and compassionate care—and we need a leader who can bring out the best in both our staff and our patients. In this role, you’ll shape the culture, support clinical excellence, streamline processes, and ensure patients receive seamless, high-quality care at every touchpoint.

If you’re a strategic thinker, a strong communicator, and someone who leads with both heart and accountability, this is an opportunity to make a meaningful impact in the lives of patients and the success of our care teams.

• Good Sam Hospital 375 Dixmyth Ave, Cincinnati, OH 45220

• Full-Time (80 hours bi-weekly)

In addition to a comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement—this role offers competitive pay based on education level and experience.

This position is responsible to the Manager of Care of Management. This position is responsible for the day-to-day operations of Care management including:
Daily staffing scheduling;
Supervising and mentoring staff;
Assuring the standardization of care management;
Assisting in responding to customer requests and problems;
Maintaining staff performance informally through coaching, mentoring and providing developmental opportunities and formally through performance appraisal and disciplinary processes;
Provides leadership/monitoring for compliance and performance and performance improvement.

• Bachelor's Degree
• Equivalent experience accepted in lieu of degree
• Related certification
• Registered Nurse, Current Ohio licensure
• 3-4 years experience in a related field

• Participates as a member of the interdisciplinary team to ensure that selected clinical quality criteria are met. This includes discussions/education on the units with physicians and nursing staff related to core measure requirements.
• Achieves a target query rate of 12% provide supervision to social work staff and ensure all rules and regulations are followed.
• CDMP worksheets are informative but concise and are professional in appearance and quality. "win" worksheets clearly and accurately reflect the DRG shift. Track is kept up to date to facilitate monthly reporting. Assist / manage team member daily schedules and adjust schedules as needed to ensure adequate coverage.
• Interdisciplinary team rounding on units and MDR rounds to ensure team member and patient needs are being met. Including collaborating with the physicians and ensuring patients' needs are addressed timely.
• Availability for team members to address any issues and concerns related to workflow or patient discharge disposition.

Direct Report FTEs = 20-29

• Climbing
  - Rarely
• Hearing:
  Conversation
  - Consistently
• Hearing:
  Other Sounds
  - Frequently
• Kneeling
  - Rarely
• Lifting 50+ Lbs.
  
  - Rarely
• Lifting