Triage Nurse; RN

Hospice Triage Nurse RN Salary: $80-89k/yr BOE

Schedule:

Monday
- Thursday | 5 PM- 8 AM

Location:

On-Site (Blue Ash Office) Requirements of the Triage Nurse:

• Licensed Registered Nurse in the state of practice
• Hospice/ Crisis Care experience is REQUIRED
• BLS Certified
• Willing to train in Cincinnati and Dayton
• Excellence in communication and interpersonal skills to build rapport with patients and families.
• Effective oral communication skills to interview patients and explain next steps as well as to pass information on to other members of the care team
• Familiarity with medical records, word processing, and email software programs

• Answer triage calls during assigned shifts while maintaining a calm, reassuring presence during emotionally intense situations.
• Assessing patients, symptoms, pain levels, and other concerns over the phone to determine the urgency of care and the need for in-person visits.
• Prioritize and respond to urgent calls promptly.
• Guiding on managing hospice-related symptoms like pain, nausea, and difficulty breathing, recommending appropriate medication adjustments or interventions.
• Assists with workflow and scheduling of visits
• Collaborating with the interdisciplinary team, including physicians, case managers, and other hospice staff, to ensure seamless care coordination and follow-up.
• Educating patients, families, and caregivers on the dying process, end-of-life care, and symptom management techniques.
• Accurately documenting all patient interactions, interventions, and follow-up actions in the electronic medical record.
• Update patient health information systems with notes
• Use clinical judgment to evaluate symptom severity and urgency, and triage patient and caregiver calls to determine the appropriate level of care.
• Provide emotional support and education to families and caregivers over the phone.
• Assist caregivers with crisis management and problem-solving.
• Accurately document all interactions, assessments, interventions, and follow-ups.
• Ensure compliance with state, federal, and hospice agency regulations and protocols.
• Any other tasks assigned.

• Medical, dental, and vision health Insurance
• Paid Time Off
• 401(k) Matching
• Life Insurance
• Growth opportunities

4555 Lake Forest Drive, Suite 230

Cincinnati, Ohio 45242

Care 360 Hospice is an Equal Opportunity Employer M/F/D.