Quality Assurance Manager

We have an exciting opportunity to join the Plant Leadership Team as Manager of Quality, a highly visible leadership role with direct impact on customer outcomes and site performance. The Plant Leadership Team is accountable for creating an environment that attracts, develops, and retains top talent while delivering safe operations, reliable quality and delivery, and continuous improvement aligned with business strategy and customer needs.

This position initially supports two Cincinnati-based manufacturing plants, Blue Ash and Sharonville, as they consolidate in 2026 into a single Blue Ash location. The Manager of Quality plays a critical leadership role during this transition, owning Quality Management System continuity, compliance, risk mitigation, and standardization as operations integrate into one operating model. You will partner across functions to lead site quality programs, proactively manage risk, and drive continuous improvement, ensuring effective quality assurance across manufacturing, testing, packaging, and product release throughout organizational change.

The Manager of Quality has authority to stop or delay activities that present unacceptable quality, safety, or compliance risk. This role exists to protect customers, enable growth, and ensure quality is strengthened, not compromised, as the organization consolidates and positions the site for long‑term success.

• Lead Quality Management System planning, execution, and sustainment during site consolidation, proactively identifying and mitigating quality risks to ensure uninterrupted certification, regulatory compliance, data integrity, and fulfillment of customer commitments
• Serve as the primary quality and laboratory contact for customer, regulatory, and certification audits, inquiries, and issue resolution
• Lead Quality Management System governance activities, including management review, performance reporting, internal auditing, and escalation of systemic risks and improvement opportunities

• Manage daily quality processes including evaluation and release of finished goods, raw material evaluation, and blend‑off process
• Oversee quality responsibilities within new product development, production process, and continuous improvement
• Manage the customer sample process ensuring the quality and on‑time delivery of samples, including coordinating sample collection, packaging, and arranging shipment of small samples through approved carriers
• Establish and maintain laboratory procedures, methods, and controls aligned with QMS, ISO, GMP, food‑safety, and customer requirements
• Establish and oversee supplier and vendor quality requirements, including qualification, performance monitoring, testing procedures, and resolution of quality issues impacting product or laboratory results
• Ensure quality oversight of changes impacting products, processes, equipment, or laboratory methods, including risk assessment, validation or verification, and documentation prior to implementation
• Support product scale‑up activities by applying quality, risk, and capability principles to increase process robustness, consistency, and long‑term capability

• Use quality data and performance indicators to make informed decisions, solve problems, and drive corrective and preventive actions through routine review and escalation
• Facilitate corrective action system, inclusive of incident investigation and corrective action execution and verification, in pursuit of continuous quality improvement to meet internal and external customer expectations

• Partner with cross‑functional teams (including quality, engineering, operations, and R&D) to align priorities, remove barriers, and deliver shared business objectives
• Lead and develop direct reports through clear expectations, regular feedback, and accountability for performance and professional growth
• Ensure quality and laboratory training requirements are defined, implemented, and…