Quality Assurance Manager

About this position

Title:

Plant QA Manager

Reports to:

Vice President of Quality Assurance

Indirectly reports to:
Plant Manager

Location:

Cincinnati, OH

Jobs Supervised (by title):
Plant QA Lab Tech

Travel:
Estimated at 5% or less

Job Purpose

Summary:

This position is responsible for managing all aspects of quality at the production facility necessary for the successful control of food safety and quality expectations.

• Manage the quality and food safety systems for the facility in accordance with corporate directives and requirements
• Lead the facility HACCP team and Biosecurity programs
• Manage facility regulatory, customer, kosher and third party certification compliance programs
• Oversee quality related documentation and certifications
• Perform internal and external audits to support the Quality Management System
• Provide hands‑on activity and management for the performance of microbiological and chemistry related testing
• Produce reporting for quality results and perform corrective action initiatives
• Lead internal improvement and project management teams as assigned
• Assist in the training of facility teams for quality related activities
• Assist with mock recalls and other actions to test the systems for compliance
• Manage internal databases for documentation and testing data
• Disposition of nonconforming product and raw materials
• Organize customer orders with Production, coordinate carriers, and keep customers updated
• In case of vacation or illness, the Plant QA Lab Tech is the backup for this position, and the QA Lab Tech may also serve as the secondary SQF Practitioner

• Serves as the Primary SQF Practitioner at the plant site
• PCQI Certification is required
• Oversee development, implementation, review and maintenance of the plant SQF System
• Take appropriate action to ensure the integrity of the SQF System
• Communicate to relevant personnel all information essential to ensure effective implementation and maintenance of the SQF System
• Recall Team Leader (QC/QA, liaison with regulatory authorities)
• Member of the Business Continuity Planning Team
• Responsible for regulatory matters (quality, food safety)
• Food Safety Culture Plan Leadership
• Food Security Team Leader
• Approval of SQF procedures, policies and HACCP/food safety plans
• Validation of HACCP/Food Safety Plans
• Oversee internal audits
• Oversee Customer Complaints
• Lead the plant SQF Management Reviews and SQF Updates
• Lead the annual review of the HACCP Plan/Food Safety Plan, cooperate with Food Fraud Vulnerability and Mitigation Plan
• Responsible for CAPA, Traceability, Product and Equipment Hold Programs
• Involved in the New Product Development process (customer‑specific specification changes)
• Oversee food safety GMP training of Service Providers and Contractors
• Maintain supplier documentation and COAs from all plant suppliers
• Maintain product specifications of all plant customers

• Education:
  
  BS in Microbiology, Food Science / Technology or equivalent experience
• Previous quality assurance experience in food manufacturing environments including audit experience
• Experience in microbiology, GMPs, chemistry, equipment design, sanitation and quality systems
• Must have general knowledge of regulatory and kosher compliance requirements

• Must be adaptable and flexible
• Must be organized and analytical
• Excellent communication and presentation skills
• Ability to work independently
• Excellent record‑keeping and documentation skills
• Basic understanding of microbiological and chemistry testing procedures
• Basic understanding of laboratory testing equipment
• Understanding of current laws and regulations related to food manufacturing
• Proficient with Microsoft Office (Word, Excel, Access, Outlook, PowerPoint)

• SQF Certification
• Six Sigma certification at the Green Belt level
• Ability to speak and/or write Spanish is desired

• Office machinery including computers, printers, fax machines, copiers, etc.
• Microsoft Office Suite

The physical demands and work environment characteristics described here are representative of those that must…