Quality Management Systems Specialist

Requisition
7173
-Posted
10/02/2026

- Hybrid

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries.

Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.

Sun Chemical Corporation is a subsidiary of Sun Chemical Group Coöperatief U.A., the Netherlands, and is headquartered in Parsippany, New Jersey, U.S.A. For more information, please visit our website at  or connect with us on Linked In or Twitter

Location:
Remote - Near Sun Chemical Location
[Spring Grove, PA / Cincinnati, OH / Philadelphia, PA / Atlanta, GA / Northlake, IL]

East Coast Preferred;
Cincinnati, OH is ideal.

Department: Global Quality Management Systems

Sun Chemical is seeking a highly organized and detail-oriented Quality Management Systems Specialist to support our Global Quality Management Systems team. In this role, you will coordinate customer quality and compliance requests, support the administration of quality management systems (QMS), and serve as a key liaison for certification and quality documentation across North American operations.

This position plays a critical role in connecting customer requirements, quality processes, training, reporting, and continuous improvement initiatives to ensure timely responses and consistent execution across the organization.

• Manage customer self-assessments, qualification questionnaires, supplier surveys, and related quality requests.
• Maintain and distribute approved quality manuals, policies, certifications, insurance documents, and compliance statements.
• Coordinate customer audit support, documentation requests, and corrective action follow-up activities with Quality and business teams.
• Serve as a point of contact for customer compliance and quality documentation inquiries.

• Support EtQ and SAP quality processes and maintain North American EtQ assignment matrices.
• Translate approved process changes into user-friendly guidance, training materials, communications, and workflow documentation.
• Coordinate QMS training for new and existing users.
• Provide user support, troubleshooting assistance, and issue resolution related to quality systems.
• Partner with process owners, site users, and technical support teams to assess requests, validate functionality, document impacts, and promote standardized processes.
• Coordinate testing, documentation, and communication of system enhancements across applicable modules.

• Prepare and distribute quality system reports and key performance metrics.
• Support the internal audit program, including planning, conducting, documenting, and following up on ISO 9001 internal audits and corrective actions.
• Collaborate with business units and Quality teams on quality improvement initiatives and cross-functional projects.
• Participate in team meetings, continuous improvement activities, and quality system enhancement efforts.
• Manage SCRAP return processes in partnership with Customer Service and Environmental, Health & Safety teams.

• Bachelor's degree in Quality, Business, Science, Engineering, or a related field; equivalent relevant experience may be considered.
• Expe…