Food & Beverage Manager

Description

Food and Beverage Manager Job Description

Job Title:

Food and Beverage Manager

Reports To:

Executive Director / Director of Operations

Silverlake The Family Place is seeking a dedicated Food and Beverage Manager to oversee our food service operations. You will be responsible for managing staff, maintaining high standards of service, and ensuring financial profitability across all F&B outlets.

• Daily Operations:
  Oversee all aspects of F&B service, including restaurant/bar, fitness café, seasonal waterpark café/bar, birthday parties, and events, to ensure quality and consistency.
• Staffing:
  Coordinate daily FOH and BOH food service operations.
• Team Leadership:
  Recruit, train, and supervise all F&B personnel. Conduct performance reviews and foster a positive, high-energy work environment.
• Financial Control:
  Manage departmental budgets, monitor labor costs, and implement waste-reduction strategies to meet KPI goals.
• Compliance:
  Enforce strict adherence to health, safety, and alcohol service regulations (e.g., Serv Safe, TIPS).
• Guest Relations:
  Address customer complaints promptly and professionally to ensure a superior member/guest experience.

• The candidate must have a proven record of successfully working in the food and beverage industry.
• A person applying for this position must have strong leadership skills and the ability to manage a large team of employees. You must be willing to guide team members and train them so that they can perform their role more effectively.
• You must have keen business skills and the ability to meet financial targets.
• Familiarity with labor laws and the other regulations pertaining to the hospitality industry is a must.
• You must have the desire to deliver an exceptional level of customer service. have the ability to
• You must have the availability to work nights and weeekends.
• Working knowledge of various software programs (POS, restaurant management software)

• Minimum of 4 years experience in the restaurant field
• Northern Kentucky Food Manager Certification required within 30 days of hire
• STAR (Server Training in Alcohol Regulations) certification required
• CPR, First Aid, and AED for the Professional Rescuer certifications (must be obtained within 60 days of hire)