Retail Store Management Trainee

Overview

$13.00 to $20.00 per hour. This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. This role requires a minimum of 1 year retail management experience.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months of active, full-time service; an additional week after one year; two weeks on each anniversary thereafter; 120 hours after five years (adjusted per state/local requirements).
• Sick/Personal: 8 hours after 6 months, 16 hours each anniversary thereafter (years 2-5), 24 hours after five years (adjusted per state/local requirements).
• Employee discounts on the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per semester) for full-time employees meeting minimum program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of Store Management experience. A Store Manager Trainee is accountable for day-to-day store operations, promoting a positive environment, partnering with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction. This position sets the tone for a customer-centric environment.

The Store Manager Trainee analyzes store financial statements to ensure goals are met and participates in asset protection, business promotion, and customer acquisition. All employees work with a variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more. This position offers an hourly wage plus commission based on productivity and a bonus based on store performance.

Actual pay depends on location, qualifications and experience.

Responsibilities of a Store Management Trainee (This is a representative list and not all-inclusive; other duties may be assigned as needed.)

• Facilitate a customer-centric environment by engaging customers professionally and addressing issues promptly.
• Monitor and assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through prescribed channels.
• Open and close the store, including cash and merchandise handling and asset protection procedures.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, systems, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal-setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development.
• Communicate clearly to ensure employees understand the store’s mission and profit objectives.
• Stay up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Demonstrated ability to supervise others.
• Ability to work with firearms and to become firearms certified.
• May be asked to assist customers exterior to the building or retrieve products stored in exterior storage areas.
• Minimum…