Retail Assistant Store Manager

Overview

Position
:
Retail Assistant Store Manager

Pay
: $13.00 to $17.00 per hour. The company offers an easily achievable commission structure that pays you for every transaction you process.

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. This role supports the Store Manager in leading daily operations, developing staff, maximizing financial goals, and ensuring customer satisfaction.

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Open and close the store, including counting cash drawers and merchandise and ensuring procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes including inventory, loan management, merchandising, store presentation, store systems, and reporting.
• Evaluate store financial statements and drive profitability through communication and goal setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain value and integrity of loans.
• Complete assigned tasks and training for self-development; communicate store mission and profit objectives to employees.
• Remain up-to-date on product knowledge; act as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Must be willing and able to lift/carry up to 50 pounds.
• Demonstrated ability to effectively supervise others.
• Ability to work with firearms and become firearms certified.
• Minimum Age: 18 years old;
  High School Diploma, GED, or equivalent experience.
• Should be able to work in multiple locations; must have flexible retail schedule including weekends and holidays.
• Assistant Store Managers will work 40+ hours a week; hours vary by business needs.
• Computer literacy and ability to operate POS systems and common office machines.
• Ability to multi-task in a fast-paced environment; detail-oriented with strong organizational skills.
• Cash handling experience required; ability to work independently with minimal supervision; strong work ethic and business sense.
• Bilingual applicants are encouraged to apply.

• Earned Wage Access program available to all employees on the second day of employment (withdraw up to 50% of wages earned up to seven times per payroll cycle).
• Eligible for an unlimited commission above hourly base rate; retail sales associates can earn up to 8% on transactions (potentially averaging an additional $1.50 per hour).
• Comprehensive benefits: medical, dental, vision, life, supplemental, and other voluntary options (eligibility required).
• Vacation: 1 week after 6 months, 2 weeks after 1 year, 2 weeks on each anniversary thereafter, with adjustments as required by state/local rules; 120 hours after 5 years.
• Sick/personal leave: 8 hours after 6 months, 16 hours per anniversary years 2-5, 24 hours after 5 years.
• Employee discounts from first day of active employment.
• Tuition reimbursement (First Cash Education) up to $2,000 per semester for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies via First Cash Perks; auto-enrollment in 401(k) after 6 months.
• Access to First Cash Pet Insurance.

The commission plan information is proprietary to First Cash. Applicants are provided more details during the interview process. This description is not an all-inclusive list of duties and responsibilities; management may reassign duties as needed. The company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Pay rates will not be below any applicable local minimum wage requirements.

• Earned Wage Access is provided by Net Spend; signup is required; restrictions and fees apply.
• First Cash 401(k) program is available to all employees 21 years or older.
• Maximum base pay rate is derived from the applicant’s prior experience and skills.

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First Cash Holdings, Inc. is an Equal Opportunity Employer

First Cash provides equal employment opportunity regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity, or any other characteristic protected by law. Reasonable accommodations are available for…