Retail Associate, Customer Service Rep

Description

Pay: $15

Hours:Monday
- Friday: 9:30am - 6pm

Address: 7660 School Road, Cincinnati, Ohio 45249

Being an Associate is a crucial role here y are responsible for creating a memorable experience by providing exceptional customer service and maintaining a safe and clean environment that encourages our bidders to return. Accuracy and efficiency is the cornerstone of our success as a business and being an Associate is one of the best ways to start out here s position requires somebody who has a desire to directly impact the success of a business with their exceptional customer service, work ethic, and attention to detail.

We’re a fast paced but casual work environment that’s moving into a new growth stage and need people who are excited and passionate about the work they do and the team they are part of!

• Welcome and answer customer questions about the auction pick up process
• Prepare for auction pickup by downstacking pallets and organizing items accordingly
• Offer friendly assistance to customers that need help finding their items
• Perform customer checkout procedures
• Maintain a clean, organized, and safe work environment
• Lot product: photograph, grade, and confirm accurate description of auction items
• Stay informed and adhere to BidFTA policies and procedures

Full-Time position with health, dental, vision, life, and disability insurance, Paid Time Off, and 401(k) with Company Match.

• Friendly and helpful
• Willingness to engage with customers
• Excellent communication skills
• Ability to multitask, prioritize, and manage time effectively in a fast paced environment
• Detail oriented
• 18 years of age or older
• Ability to work quickly and efficiently
• Ability to work well as part of a team
• Proven history of strong work ethic
• Willingness to learn new things
  
  Adaptability to change
• Technological literacy
  - Experience using an IOS device (iPad) is a plus but not required training will be provided.
• Ability to work in a warehouse environment – Non temperature-controlled environment, lifting items/boxes overhead, standing for extended periods of time, squatting, ability to lift and carry up to 40lbs