Lead Stock; Key Holder Part-Time Kenwood Town Center Williams Sonoma

Job Description

We hope you’re interested in building a home with us. Even if you don’t feel that you meet every requirement listed in this job description, we still encourage you to apply.

You will model and coach on how to connect with customers, sell the lifestyle of the brand and provide exceptional service. You will execute and uphold operational standards to protect the image and interests of the Brand. You will assist the management team in maximizing individual performance and establishing routines and disciplines that maximize productivity and efficiency.

• Oversee back‑of‑house operational functions: omni fulfillment, receiving, shipping, inventory, management, stockroom organization and standards, markdown/markup execution.
• Execute customer fulfillment across all omni channels leveraging BOPIS, SFS, STS, Home Delivery, Installation to meet customer needs while maintaining profitability and brand image.
• Model, train, and coach individual productivity and performance related to fulfillment, BOPIS/Design Crew conversion, processing, packing, and stockroom standards.
• Manage shipping and processing stations, product staging areas and supplies to ensure efficient receipt and packing of incoming and outgoing merchandise.
• Perform routine audits and reconciliations (UPS, DIAR, Markdown) and establish daily disciplines to eliminate loss/shrink.
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy.

• Effective communication, organization, and leadership skills; proven ability to motivate and influence others through personal actions and examples.
• Employment or promotion to this role will be contingent on successful completion of a background check.
• 1–3 years of retail sales experience with management experience preferred.
• 1–2 years of home‑related or specialty experience preferred (design, visual merchandising, or stockroom responsibilities).

• Must be mobile on the sales floor for extended periods of time.
• Must be able to lift and mobilize medium to large items up to 75 lbs., using appropriate equipment and safety techniques.
• Full‑time associates are expected to have open availability to meet the needs of the business.
• Part‑time flex associates must be available to work a minimum of two regularly scheduled weekend shifts (Friday, Saturday, or Sunday) and two weekday shifts (Monday‑Thursday). For a schedule of 20 hours or more weekly, greater availability will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days.

• A generous discount on all Williams‑Sonoma, Inc. brands.
• A 401(k) plan and other investment opportunities.
• A wellness program that supports physical, financial, and emotional health.
• Paid vacations and holidays (full‑time).
• Health, dental, and vision insurance, including same‑sex domestic partner benefits (full‑time).
• Cross‑brand and cross‑functional career opportunities.
• Online learning opportunities through brand‑specific resources and WSI University.

San Francisco

• Williams‑Sonoma, Inc. is an Equal Opportunity Employer.
• Williams‑Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance and other applicable laws.
• WSI will not sponsor an individual for employment‑based immigration (e.g., H‑1B).
• This role is not eligible for relocation assistance.