Retail Food and Beverage Lead Store

Retail Food and Beverage Lead Store 129
- Full Time

Job Category
:
Retail

Requisition Number
: RETAI
003419

Location
: UDF STORE 0129, 5311 Madison Rd, Cincinnati, OH 45227, USA

Pay
: $13.50 - $15.25/hr

Posted:
March 16, 2026
• Full-Time
• On-site

The Food & Beverage Leader maintains responsibility for the execution of a safe, clean and stocked food service area of a United Dairy Farmers store. This includes knowledge of food service programs, product offering, equipment and standard operating procedures, as well as the ability to assist other associates in the store with proper knowledge in order to grow food service sales. The incumbent provides outstanding service to guests by following the five phases of The Hi Five Guest Experience (Invited, Welcomed, Well-Served, Respected, Fulfilled).

• Essential Functions – Food Leader
  • Turn on Roller Grill, stock per Production Guide, ensure all products correctly dated and food safe
  • Prepares fresh condiments for use utilizing correct food service dating procedures
  • Turn on HTG Oven & HTG Warmer, prepare sandwiches per Production Guide & SOPs, and place on warmer ensuring correct expiration times on all products
  • Maintains temperature logs for all food service areas, including Dipside
  • Maintains product availability for prepared food areas Monday-Friday, 5AM-12PM (HTG Warmer, Roller Grill, deli case)
  • Is able to prepare Dipside area in the morning to have ice cream stocked and in proper conditions for guest consumption
  • Ensures ordering of Food service Supplies is completed to eliminate Out of Stocks for food service products, condiments, supplies and other components
  • Completes wash, rinse and sanitizing activities for all food service smallwares to ensure food safety
  • Maintains cleanliness of sales area where food service products are located
  • Maintains organization & cleanliness of all food service areas of the store following cleaning SOPs as necessary
  • Keeps up to date with all program changes and SOPs
  • Works with management to ensure all associates are trained and able to execute all food service programs while on shift
  • Ovenside Stores – follows pull & slack procedures for all Ovenside sandwiches to grow sales and reduce waste
  • Ovenside Stores – maintains oven cleanliness
• Essential Functions – Store Responsibilities
  • Overall Guest Services: provide the signature UDF Hi Five Guest Experience; greet Guests with a warm, authentic hello, ensure store is prepared and ready for Guests at all times, anticipate needs of Guests and provide assistance to ensure each Guest leaves satisfied with the intention to return to our store
  • Dip Side Guest Services:
    Preparation of shakes/malts, cups/cones of ice cream, sundaes, floats/sodas and "hand-packed" containers
  • Efficient operation of POS system: properly authorizing and controlling gas sales, accurately registering all transactions, handling coins/currency/credit card transactions/coupons/EBT and making change
  • Stocking Merchandise: keep shelves, displays, cooler and freezers filled and faced, ensure dip cabinet is filled and presentable, rotate stock and check for out of code dates
  • Security: maintain awareness of guests to minimize shoplifting and gas drive-offs; manage cash levels with proper drop procedures; vendor log-in; follow Tobacco/Alcohol Management and Robbery/Violence Deterrence programs
  • Maintenance: keep store and parking lot safe, clean and organized; monitor temperatures of equipment; ensure bean-to-cup coffee machines are cleaned
  • Reporting: accurate completion of time records and Guest Preparedness Document
  • Other duties as assigned by Management
  • Ability to speak, hear and understand spoken English well enough to communicate effectively with customers
  • Ability to become Food Safety certified subject to UDF, state regulations
  • Ability to operate store equipment including POS terminal and related devices

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.