Merchandising Lead

Position Summary

Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self‑service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company's products and services. Assists management with the supervision of associates in assigned area of responsibility: assigning duties, communicating goals and feedback, training associates on processes and procedures, and providing direction and guidance on member service approaches and techniques.

Ensures complaints and issues are resolved according to company guidelines, supports the Open Door Policy, and participates in recruiting, hiring, scheduling, coaching, and evaluating associates.

Receives and stocks supplies and merchandise from distribution centers and vendors, organizes and maintains the sales floor using equipment, merchandising, and required documentation. Maintains safety of facility by conducting sweeps, following forklift spotting procedures, handling hazardous materials, and reporting unsafe situations. Keeps the sales floor and merchandise presentation in accordance with company policies by handling claims and returns, zoning the area, stocking, arranging, and organizing merchandise, setting up displays, and ensuring product rotation, code dating, recalls, and sanitation standards.

Oversees the picking and staging of club pick‑up orders, ensuring products are selected and staged in line with company policy. Develops, communicates, and implements processes to meet business needs, collaborates with managers, coworkers, and partners, monitors progress, identifies improvement opportunities, and promotes compliance with company policies and standards of ethics and integrity.

Leads and participates in teams, shares resources and information, determines customer needs and business priorities, coordinates work assignments, and models how to adapt to change. Embraces differences, fosters belonging, builds trust, and mentors others. Acts with integrity, self‑less manner, and fairness. Serves customers and members first, balances short and long‑term priorities, and delivers results. Strives for excellence through curiosity, learning, calculated risks, continuous improvement, and technology adoption.

• Health benefits:
  
  medical, vision, and dental coverage
• Financial benefits:
  
  401(k), stock purchase, and company‑paid life insurance
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, and voting. PTO/PPTO can be used for vacation, sick leave, holidays, or other purposes. Amount depends on job classification and length of employment.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy reimbursement, and more.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are paid by Walmart.

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be specific to plan terms. For information about benefits and eligibility, see One.

Walmart at (Use the "Apply for this Job" box below)..

The hourly wage range for this position is $21.00 to $29.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if criteria are met.

• Must be 18 years of age or older.
• 6 months retail experience and 6 months customer service experience.

• Leading a team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others.

Primary

Location:

815 Clepper Ln, Cincinnati, OH 45245‑1535, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a zero‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.