Part Time Brand Ambassador-Cincinnati, OH

Company Overview

The CIMA Group LLC is a subsidiary of Canopy USA, LLC, a leading vertically integrated, multi-state operator in the United States cannabis industry. With the transition of Acreage Holdings to Canopy USA, LLC in December 2024, Canopy USA, LLC is now positioned to consolidate operations across its three business units – Wana, Jetty, and Acreage – realizing synergies, cost savings, and supporting growth in state‑legal markets across the U.S.

Through coverage of key market segments including flower via Superflux, vape and concentrates via Jetty, edibles and beverages via Wana, and retail through The Botanist, Canopy USA, LLC is well positioned to accelerate growth with an emphasis on the Midwestern and Northeastern U.S. markets. As a newly formed Canopy USA, LLC, we are building a stronger, more agile organization that will unlock greater opportunities across the growing U.S. cannabis market.

The Brand Ambassador supports marketing & sales by promoting all company and related subsidiary and affiliate company brands through a variety of customer and dispensary‑facing activities, helping to coordinate marketing activities, providing merchandising support and educating dispensaries and bud tenders. The candidate must live in their territory and previous industry experience is preferred. We require a background check and motor vehicle check.

A clean driving record is required.

• Work with Regional and State Marketing and Sales teams to schedule and provide regular presence in dispensaries.
• Educate, engage, and inspire customers and dispensary staff as the face of our brands and related company brands, providing knowledgeable insights about our products, promotions, and budtender trainings.
• Schedule and attend customer and account appreciation events.
• Initiate, coordinate, and participate in our brand and related company brand events, including brand partner and foundation supported events.
• Maintain and track display and swag stock levels and distribute to accounts, dispensary staff, and customers per direction.
• Assist in collecting competitive information.
• Effectively execute new launch materials and visual merchandising at store level.
• Ensure proper placement of select POP materials to increase share of shelf at dispensaries.
• Produce layout plans for stores and maintain store shelves and inventory.
• Promote our brand and related company brands to retail store personnel and consumers in a professional manner.
• Build and maintain strong professional relationships with all in‑store personnel.
• Seek out and report new opportunities, areas for improvement, competitive information/activity, etc.
• Update and submit weekly recaps and photos about time in field, including store visits, events, budtender engagement, and visual displays.
• Remain up to date with industry’s best practices.
• Maximize customer interest and sales levels by displaying our products appropriately.

This position has no direct reports or supervisory responsibility.

NOTE:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Education & Experience:

• Previous cannabis industry experience and/or related retail experience.
• Previous customer service or event experience.
• Degree in Marketing, Business, or a related field.
• Previous brand ambassador experience.
• Proven working experience in brand ambassadorship, marketing, or merchandising a plus.

Additional Qualifications:

• Ability to build relationships and rapport with internal and external partners.
• Excellent interpersonal and customer service skills.
• High level of organization.
• Excellent execution and follow‑through.
• Excellent writing skills.
• Ability to be assertive, yet diplomatic.
• Ability to work weekends and evenings.
• A reliable vehicle or transportation for travel to in‑state events, retail locations and any field related work.
• Up to date with the latest merchandising trends and best practices.
• Commercial acumen and the ability to…