Inside Sales - Commercial Lighting Project Quotations

Echo Electric, formerly Richards Electric, has been a trusted supplier of quality electrical products and exceptional customer service since 1937. With over 80 years of experience, the company remains dedicated to customer-focused values, innovation, and solution-oriented services. Echo Electric is recognized for its extensive inventory in the Midwest, including state‑of‑the‑art LED products, efficient logistical services, and specialized project staging and 24/7 operations.

Operating out of four locations—Dayton, Cincinnati, Louisville, and Lexington—the company continues to deliver excellence with a highly knowledgeable sales staff and outstanding operational accuracy.

This is a full‑time, on‑site role based in Cincinnati, OH, for an Inside Sales - Commercial Lighting Projects professional. The role involves responding to customer inquiries, preparing lighting quotations, assisting electrical contractors with commercial lighting quotes, developing relationships with local lighting rep agencies, and collaborating with internal teams to meet customer needs and drive sales growth.

• Manage and track multiple lighting projects at once to ensure accurate, timely quotations that support sales and customer satisfaction.
• Analyzes project blueprints to identify light fixtures and controls specifications for preparing a bill of materials.
• Formulates unique pricing strategies in collaboration with sales and management representatives.
• Submits project bid proposals accurately and within deadlines.
• Monitors ordering activities associated with bid projects to ensure pricing and terms accuracy.
• Communicates proactively with customers throughout the quotation/bid process.
• Stays informed about inventory, including appropriate product substitutions.
• Develops and enhances product knowledge, attending relevant training classes.
• Negotiates special pricing contracts and maintain accurate documentation.
• Serve as a reliable point of contact by resolving questions, following up proactively, and maintaining strong, service‑oriented relationships with internal and external customers.
• Fosters effective working relationships with Sales Associates, Inside Sales Associates, and support personnel.

• Bachelor degree in business or related field or equivalent on the job experience as determined by Springfield Electric.
• 2+ years of experience with electrical and lighting products and other related project material.
• Ability to manage multiple projects at once while ensuring accuracy and meeting deadlines.
• Strong organizational skills to keep track of various projects at different phases.
• Customer and vendor relationship building and maintenance skills.
• Ability to communicate clearly and concisely in written and verbal formats.
• Knowledge of light fixtures, fixture schedules and lighting controls is a bonus
• Ability to accurately read blueprints and spec layouts.
• Strong attention to details and demonstrated follow‑up skills.
• Demonstrated time management, including the ability to plan and manage multiple priorities simultaneously.
• Personal characteristic of flexibility to adapt to changing workload volume or shifting priorities.
• Commitment to and demonstration of high ethical standards governing professional behavior and interactions.