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Sales Associate - Rookwood

Job in Cincinnati, Hamilton County, Ohio, 45209, USA
Listing for: Orangetheory Fitness -- West Coast Fitness
Full Time position
Listed on 2026-06-02
Job specializations:
  • Sales
    Sales Associate/Assistant, Inside Sales, Sales Development Rep/SDR, Customer Success Mgr./ CSM
Job Description & How to Apply Below
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Sales Associate

Location: 3831 Edwards Rd, Cincinnati, OH 45209
Position Summary

The Sales Associate (SA) at Orange theory Fitness is responsible for driving membership sales, delivering exceptional customer service, and creating a welcoming, high-energy studio environment. This role is perfect for someone who is outgoing, motivated, and passionate about fitness and community.
Key Responsibilities
  • Generate new membership sales through leads, referrals, and in-studio interactions
  • Conduct studio tours and effectively communicate the Orange theory workout and value
  • Follow up with prospects via calls, texts, and emails to convert leads into members
  • Build and maintain relationships with current members to drive retention and referrals
  • Assist with daily studio operations including check-in, class scheduling, and retail sales
  • Maintain accurate member accounts and notes in the CRM system
  • Support studio events, promotions, and community outreach efforts
  • Ensure the front desk and lobby areas are clean, organized, and welcoming
Qualifications
  • Strong sales, communication, and customer service skills
  • Ability to work in a fast-paced, team-oriented environment
  • High energy, positive attitude, and passion for fitness
  • Comfortable with outreach (calls/texts) and closing sales
  • Flexible availability, including early mornings, evenings, and weekends
  • Basic computer skills and ability to learn new systems
Preferred Experience
  • Previous sales or customer service experience
  • Experience in fitness, wellness, or hospitality industries
  • Familiarity with CRM or membership-based sales
Key Traits for Success
  • Goal-driven and competitive mindset
  • Strong interpersonal skills and ability to build rapport quickly
  • Organized and detail-oriented
  • Self-motivated with a proactive approach
Perks
  • Complimentary Orange theory membership
  • Commission and bonus opportunities
  • Fun, team-oriented environment
  • Opportunities for growth within the brand
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Position Requirements
10+ Years work experience
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