Business Development Manager

Position Summary

As the Business Development Manager, you will manage, maintain, and grow new customer accounts through providing excellent customer service and navigating customer interactions to facilitate a strong customer relationship and mutual trust in the services provided. You will act as the liaison between the customer and the internal operations, sales, and administrative team of SES.

• Ensuring Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner.
• Prospecting for new customers that align with our Environmental Services Division.
• Delivering clear and effectively written proposals/quotes for customers.
• Initializing new customer onboarding with the sales support team.
• Creating quotes and profiles for any new business account.
• Updating CRM with all new business activity.
• Transitioning accounts to operations after a period of 1 year or sooner with management approval.
• Coordinating RFPs (request for proposal) between the broader sales team, finance, and operations.
• Identifying RFP opportunities such as monitoring online bid sites for potential work contracts.
• Coordinating sales effort with sales management, sales support, operations, and environmental services groups.
• Expediting the resolution of customer problems and complaints.
• Supplying management with updates on customer needs, problems, interests, and competitive activities.
• Assuring the company image is developed and maintained favorably with customers and suppliers.
• Maintaining a valid driver’s license and insurability through the company’s insurance carrier if you drive a company vehicle.
• Interpreting and documenting customer needs and effectively communicating these needs to operations.
• Going above and beyond regular account reviews and feedback meetings to ensure customer satisfaction.
• Achieving the assigned sales budget.
• Being comfortable regularly working in various industrial/manufacturing environments and adhering to the necessary PPE and safety requirements.

• Excellent verbal and written communication skills.
• Experience in sales quote management within the industrial/environmental services industry.
• Excellent time management skills.
• Bachelor’s degree in sales, communications, business, or equivalent experience.
• Ability to thrive in a team environment.

• Aptitude for comprehending technical information.
• Pre-existing knowledge of state and federal hazardous waste regulations.
• Prior experience in contract negotiations.
• Experience maintaining extensive digital sales logs and overall record keeping.
• 3+ years of sales experience in the industrial/environmental services industry.
• Experience with in Salesforce.

• Sales Acumen.
• Relationship Building.
• Follow‑Through.
• Attention to detail.

• Frequent walking, standing, and sitting for extended periods.
• Occasional lifting and moving equipment up to 25 lbs.
• Ability to work in industrial environments, including exposure to loud noise, heavy machinery, and potential environmental hazards.
• Use of Personal Protective Equipment (PPE) as required for job walks and collecting product samples.
• Ability to manage multiple priorities under deadlines, analyze operational challenges, and make high‑stakes decisions.
• Strong problem‑solving skills and ability to adapt to rapidly changing environments.
• Travel required, including overnight stays as needed.

S ES is an Equal Opportunity Employer and complies with all federal, state, and local employment laws, including the Americans with Disabilities Act (ADA). Reasonable accommodations will be made for qualified individuals with disabilities to perform essential job functions.

S ES provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under federal, state, or local laws.

This job description is not a contract of employment. Employment is at‑will and may be terminated at any time with or without cause.