Coordinator, Sales Support and Operations

Coordinator, Sales Support and Operations

#5960

Full-time

Job Description This position is responsible for providing effective support services to the organization’s sales force by using knowledge of company products and programs to achieve sales objectives and drive revenue under limited supervision. The incumbent maintains positive relationships with internal and external contacts to achieve customer retention by responding to inquiries or resolving issues.

This is a hybrid role working partially in-office (Cincinnati, OH) and partially from home.

What you do:

• Work with insurance brokers to strategize and illustrate disability income case plan designs based on individual client need.
• Successfully process applications through the underwriting and issuance process while ensuring they meet internal, underwriting, and appropriate regulatory rules and guidelines.
• Produce quotes for brokers as needed.
• Communicate by phone or written correspondence with potential/current customers or field partners to answer questions, process transactions, and deliver service solutions.
• Respond (timely and accurately) to inquiries and assist with preparation of reports or other sales materials to support the sales teams.
• Monitor progress during the entire lifecycle of a case.
• Follow processes to maintain data and document procedural or system related problems as they arise.
• Maintain a basic understanding of various insurance products and their features and limitations.

What you bring:

• High School Diploma or GED required.
• Less than 2 years of related experience required.
• Insurance industry experience is desired.
• Disability insurance exposure is desired.
• Ability to perform detail-oriented work with high attention to detail required.

What we offer:

Ameritas is an insurance, financial services and employee benefits provider. Our purpose is fulfilling life. It means helping all kinds of people, at every age and stage, get more out of life. At Ameritas, you’ll find energizing work challenges. Flexible hybrid work options. Time for family and community. But dig deeper. Benefits at Ameritas cover things you expect -- and things you don’t:

• 401(k) Retirement Plan with company match and quarterly contribution.
• Tuition Reimbursement and Assistance.
• Incentive Program Bonuses.
• Competitive Pay.

• Flexible Hybrid work.
• Thrive Days - Personal time off.
• Paid time off (PTO).

• Health Benefits:
  
  Medical, Dental, Vision.
• Health Savings Account (HSA) with employer contribution.
• Well-being programs with financial rewards.
• Employee assistance program (EAP).

• Professional development programs.
• Leadership development programs.
• Employee resource groups.
• Strengths Finder Program.

• Matching donations program.
• Paid volunteer time– 8 hours per month.

• Generous paid maternity leave and paternity leave.
• Fertility, surrogacy, and adoption assistance.
• Backup child, elder and pet care support.

Ameritas has a reputation as a company that cares, and because everyone should feel safe bringing their authentic, whole self to work, we’re committed to an inclusive culture and diverse workplace, enriched by our individual differences. We are an Equal Opportunity/Affirmative Action Employer that hires based on qualifications, positive attitude, and exemplary work ethic, regardless of sex, race, color, national origin, religion, age, disability, veteran status, genetic information, marital status, sexual orientation, gender identity or any other characteristic protected by law.

This position will be open for a minimum of 3 business days or until filled.

This position is not open to individuals who are temporarily authorized to work in the U.S.

The pay range posted reflects a nationwide minimum to maximum covering all potential locations where the position may be filled. The final determination on pay for any position will be based on multiple factors including role, career level, work location, skill set, and candidate level of experience to ensure pay equity within the organization. This position will be eligible to participate in our comprehensive benefits package.

This position will be eligible to participate in our Short-Term Incentive Plan with the annual target defined by the plan.

Pay Range $18.72 - $29.95 / hour

Pay transparency is rooted in principles of fairness, equity, and accountability within the workplace. Sharing pay ranges for job postings is one way Ameritas shows our commitment to equitable compensation practices.