E-Commerce Engagement Manager

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings.

By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be certified by Great Place To Work.

At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business.

• Effectively Presents Solutions
  :
  Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences
  :
  Identifies key decision-makers and understands their motivations and influence.
• Manages Buyer Indifference
  :
  Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs
  :
  Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient
  :
  Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity
  :
  Stays focused and calm in uncertain situations; guides others through change.

This role will consult with our client on E-Commerce market trends and provide strategic recommendations for short and long-term growth opportunities. We’re looking for candidates that can summarize data and observations into compelling insights and identify meaningful actions to move the client’s business forward. Success in this role requires strong analytical skills, clear storytelling, the ability to communicate insights effectively to drive impact and identify commercial revenue opportunities for Circana.

As the engagement manager you will play a pivotal role in providing Circana point-of-view on industry trends to the client and bringing new Circana solutions to the table, transforming data into actionable insights and compelling narratives that drive business decisions forward.

• Drive Client Growth:
  Identify and pursue opportunities to expand client relationships by aligning Circana’s data and solutions with their strategic goals.
• Collaborate Cross-Functionally:
  Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success.
• Maintain Industry Expertise:
  Stay current on trends in retail, specifically eCommerce, to position Circana as a thought leader and trusted advisor.
• Build Strategic Relationships:
  Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers.
• Utilize Sales Tools and Platforms:
  Leverage Circana’s proprietary platforms (e.g., Unify+, Liquid Data, Intelligence Suite) to support client engagements and solution delivery.
• Achieve Revenue Targets:
  Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning.
• Champion Client Success:
  Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.
• Advanced Analytic
  
  Skills:
  
  Demonstrated ability to conceive, manage, and deliver fact-based analyses, with a focus…