Commercial Parts Pro Store 8652

Job Description

Professional level sales position capable of supporting advanced functions on the commercial side of the business. The role is responsible for profitable growth of the commercial business through customer retention and growth and partners with the GM to manage team members. Requires expert knowledge of automotive systems and parts, the ability to source parts from multiple channels and to direct drivers for timely and accurate delivery.

• Maintain commercial customer relationships
• Provide GAS2 selling experience for commercial customers
• Achieve personal/store sales goals and service objectives
• Provide day‑to‑day supervisory support for team members
• Collaborate with the GM on coaching and developmental needs for team members
• Dispatch drivers ensuring delivery standards are achieved
• Maintain commercial stocking programs
• Build and maintain a network of second‑source suppliers

• Maintain core bank and commercial returns
• Maintain commercial credit accounts
• Partner with the GM to ensure proper driver coverage

• Friendly communication
• Ability to locate and stock parts
• Safety knowledge and skills
• Operating inventory systems and store equipment
• Parts and automotive system knowledge skills
• Operating POS and parts lookup systems
• ASE P2 certified or ASE‑ready equivalent
• Advanced solution, project and product quality recommendation ability
• Ability to source from numerous places including special order, FDO, second source, etc.
• Advanced selling skills for commercial customers
• Ability to multi‑task and remain organized
• Effective communication, listening and problem‑solving skills

• Working knowledge of automotive systems and diagnostic ability including internal engine, suspension, brakes, electronics, exhaust, etc.
• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs and procedure manuals; write simple correspondence
• Understand and execute instructions furnished in written, oral, or diagram form
• Successfully complete the Parts Knowledge Assessment
• Use basic math accurately: add, subtract, multiply, divide in all units of measure, using whole numbers, common fractions and decimals
• Use Microsoft software effectively (Word, Excel required)
• Strong organizational skills
• Understand commercial profitability concepts, including knowledge of competition, market opportunities and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific commercial customers)
• Ability to work an assortment of days, evenings, and weekends as needed

• Minimum 3 years of prior automotive parts experience (preferred)
• Proven sales ability with past experience fulfilling customer transactions
• Formal or informal experience leading teams, supervising daily tasks, and working together to achieve goals

High school diploma or general education degree (GED)

ASE certification preferred, but not required

The role requires predominantly walking or standing; ability to talk and hear; use of hands and fingers; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; lift or move up to 50 pounds frequently and up to 100 pounds occasionally; specific vision abilities include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work is usually indoors but occasionally outdoors and exposed to various weather…