Keyholder; PT; Kenwood Towne Centre

We’re looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor. This role is ideal for a motivated leader who knows how to convert traffic into revenue, elevate the customer experience, and inspire a team to exceed goals.

If you love clienteling, coaching teams to win, and turning every interaction into a brand-building moment — we want to meet you!

Drive Sales & Client Engagement

• Lead by example in achieving and exceeding individual and store sales goals
• Proactively engage customers, assess needs, and deliver personalized styling solutions
• Build and maintain strong client relationships through effective clienteling and follow-up
• Identify opportunities to cross-sell and upsell to maximize each transaction
• Leverage product knowledge to confidently communicate value and drive conversions

Lead the Sales Floor

• Inspire and motivate associates to deliver high-performance selling behaviors
• Create a dynamic, energetic, and results-focused sales culture
• Coach team members in real time to improve selling techniques and client engagement

  Deliver Operational Excellence

  • Open and close the store with accountability for results and standards
  • Maintain a visually compelling, sales-focused floor environment
  • Ensure stockroom organization supports selling efficiency
  • Monitor KPIs and contribute insights based on customer feedback and sales trends
  What You Bring
  • Prior retail leadership or keyholder experience
  • Proven ability to drive sales and influence team performance
  • Strong clienteling skills and a customer-first mindset
  • High energy, strong communication skills, and a passion for results
  • Commitment to living our CORE Values:
    Be Kind, Own It, Work Together, Communicate, Mentor, and Have Fun
  • Proven work experience as a Supervisor, Key holder or Assistant Manager
  • Basic understanding of sales principles and customer service practices
  • Proficiency in Apple products and G-suite, Omni-channel POS systems
  • Solid communication and interpersonal skills
  • Ability to work in the store alone
  • Flexible with scheduling and available to work retail hours, which may include day, evening, weekends and/or holidays.
  • High school degree
  • Part Time:
    Hours May Vary
  • Retirement Plan (401k)
  • Paid Time Off ( & Public Holidays)
  • Training & Development
  • Casual working environment
  • Wellness Resources
  • 50-75% employee discount