Manager, Commercial Education

About Johnson & Johnson

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, and solutions are personal.

Through our expertise in Innovative Medicine and Med Tech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at  As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual.

At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Sales Enablement Job Sub Function:
Sales Training Job Category:
People Leader All Job Posting Locations:
Cincinnati, Ohio, United States of America

Johnson & Johnson is currently recruiting for a Manager, Commercial Education to be based at Cincinnati, OH.

About Med Tech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at  The Manager, Commercial Education implements the learning strategy and educational programs that support the commercial business objectives. They are responsible for “new hire sales rep” training and certification as well as other training programs on the learning journey.

The MCE delivers national and regional training using a blended learning approach. Individuals must have deep clinical and procedural knowledge in at least one major product platform within Med Tech Surgery. The people‑leader position provides a development opportunity for the individual to oversee the Sales Training Representative (STR) program, work in cross‑functional teams with marketing (US and Global) and sales leadership and gain deeper insight to the entire commercial organization.

Responsible for communicating business‑related issues or opportunities to next management level.

As a people leader, responsible for ensuring that STRs follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition.

Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures.

Partner with marketing to support product launch development and execution and training aligned to strategic priorities.

Coach and train sales representatives to use sales force effectiveness tools to identify facility specific growth opportunities.

Recommend innovative approaches, techniques and ideas that will assist the sales representative in meeting and exceeding sales objectives.

Lead or support J&J Med Tech Surgery Foundations, Advanced, and Master Programs as assigned through the blended learning approach.

Lead or conduct specific training at local, regional and national meetings as assigned.

Develop individual skills to become more effective in training, developing people, coaching, communicating, and team building.

Demonstrate the ability to handle customer product questions and objections in a manner that is consistent with sales training methodology; conduct sales presentations using current sales methods.

Conduct business in accordance with Business Conduct Policy, HCC and other Johnson & Johnson policies and procedures.

Performs other duties assigned as needed.

Collaborate with Sr. Manager Commercial Education, US…