Sales Coordinator

Sales Coordinator

Blue Ash, OH | Onsite 5 Days per Week | Monday-Friday, 7:00 AM - 4:00 PM

Compensation is based on experience, skills, and qualifications. Exceptional candidates with highly relevant experience may be considered above the posted range.

Candidates must be authorized to work in the United States. Raymond Storage Concepts does not sponsor employment visas for this position.

At Raymond Storage Concepts (RSC), we help companies optimize their warehouses, fleets, and material handling operations through industry-leading solutions and exceptional customer support. As an authorized sales and service center for The Raymond Corporation, we proudly serve customers throughout Ohio, Kentucky, Southeast Indiana, and West Virginia.

We're looking for a highly organized, customer-focused Sales Coordinator to join our team in Blue Ash, Ohio. If you thrive in a fast-paced environment, enjoy multitasking, and love being the person who keeps everything running smoothly behind the scenes, we want to hear from you.

In this role, you'll partner directly with our Sales Representatives and play a key role in ensuring customer orders move seamlessly from initial purchase through final delivery. Your work will directly impact customer satisfaction, sales success, and operational efficiency across the company.

As our Sales Coordinator, you'll be the hub that connects customers, sales representatives, vendors, and internal teams to ensure every order is handled accurately and efficiently.

• Manage and coordinate all phases of the sales order process from order receipt through product delivery.
• Support assigned Sales Representatives by providing exceptional administrative and operational support.
• Process purchase orders, customer invoices, transportation arrangements, installation scheduling, and final order costing.
• Calculate gross profit and support commission reporting activities.
• Serve as a liaison between Sales, Operations, Accounting, Service, Purchasing, and other departments.
• Ensure accurate order entry and maintain proactive communication with customers throughout the order lifecycle.
• Partner with the Accounting team to resolve billing and receivable issues while delivering outstanding customer service.
• Identify and resolve order-related issues quickly and professionally.
• Support additional projects and initiatives as assigned.

You are detail-oriented, organized, and energized by managing multiple priorities  enjoy working collaboratively, building relationships, and finding solutions that create positive outcomes for customers and teammates alike.

• Experience in a Sales Coordinator, Sales Support, Customer Service, Administrative Support, or similar role.
• Exceptional attention to detail and commitment to accuracy.
• Strong organizational and time management skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office, including Excel, Outlook, and Word.
• Strong customer service mindset and ability to work effectively across teams.

• Experience working with CRM and/or ERP systems.
• Experience supporting a field sales team or coordinating customer orders and quotations.
• Previous experience in logistics, supply chain, transportation, shipping, or order fulfillment environments is highly valued, with an understanding of coordinating deliveries, managing timelines, and ensuring customer satisfaction.
• Associate's or Bachelor's degree in Business, Marketing, or a related field.

At RSC, you'll be more than a coordinator. You'll be a critical part of a collaborative team that values accuracy, accountability, and customer success. We offer a supportive culture where employees are encouraged to grow, contribute, and make an impact.

• Comprehensive medical, dental, and vision coverage
• Company-paid short-term disability insurance
• Life and disability insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Volunteer Time Off
• Employee Discount Program
• Employee Referral Bonus Program
• Fun, collaborative, and team-oriented culture
• Stable company with strong growth and advancement opportunities